Senior Liability Claim Specialist

Landstar System, Inc.; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Landstar System, Inc. seeks an experienced claims professional onsite in Jacksonville, FL to investigate auto accident claims involving medium to high severity. You will analyze complex facts, apply laws, and drive fair, timely resolutions while managing risk and exposure. Travel for arbitration or litigation may be required.

The role emphasizes contract interpretation, coordination with defense counsel, and use of claims systems and ISO/ARMS tools to document reserves and outcomes.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3 years of litigation claims experience.
• Current 6-20 all lines license.

Responsibilities

• Review initial information and identify involved parties and potential exposures after confirming insurance coverage available.
• Obtain, verify, and preserve documents and discovery items to formulate liability and damages decisions while considering applicable rules and laws of the accident venue.
• Assign vendors and experts for specific assignments as needed.
• Monitor adequacy of all claim reserves; adjusting within authority level or notify management of needed increase.
• Make timely liability decisions and set appropriate strategy for resolution.
• Work closely with defense counsel to direct litigation activity and respond timely to litigation discovery requests.

Skills

Litigation claims

Insurance license 6-20 All Lines

Contract interpretation

Legal terminology

Communication to management

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Claims management systems

ISO

ExamWorks

ARMS

Job description

Location: Onsite in Jacksonville, FL

Schedule: Monday – Friday 8am - 5pm

What work will you perform?

In this role, you will investigate and evaluate auto accident claims involving medium to high severity first- and third-party bodily injury and property damage tied to a Landstar entity. You’ll be responsible for analyzing complex facts, applying relevant laws and regulations, and driving fair, timely claim resolutions. This position plays a critical role in managing risk and protecting the organization while ensuring equitable outcomes for all parties involved. This is an excellent opportunity for a claims professional looking to grow their career by taking on more complex files, expanding their legal and analytical skill set, and gaining visibility into high-level claims strategy within a dynamic and fast-paced environment.

Essential Responsibilities:

• Review initial information and identify involved parties and potential exposures after confirming insurance coverage available
• Obtain, verify, and preserve documents and discovery items to formulate liability and damages decisions while considering applicable rules and laws of the accident venue
• Assign vendors and experts for specific assignment as needed.
• Monitor adequacy of all claim reserves; adjusting within authority level or notify management of needed increase
• Make timely liability decisions and set appropriate strategy for resolution
• Work closely with defense counsel to direct litigation activity, adequacy of resolution strategy, and respond timely to litigation discovery requests. (Requests for Admission, Request for Production and Interrogatories).
• Participate in arbitrations, mediations, settlement conferences and trials when requested, which may include out of state and overnight travel
• Ensure claim activity, reserves, and payments are timely documented within the claims management system
• Work closely with management on potential high exposure claims and files in litigation, and timely identify and report high exposure files to senior management and excess insurers
• Submit information timely to CMS/Medicare, ISO, OFAC, MVTIS, etc and identify fraud indicators for submission to SIU

Required Minimum Experience and Education:

• Bachelor’s Degree or equivalent experience
• 3 years of litigation claims experience
• Current 6-20 all lines license

Preferred Experience and Education:

• 5 years litigation claims experience

Knowledge, Skills, and Abilities:

• Ability to interpret contracts and Commercial Auto/Trucking policies relating to Auto, GL, UM/UIM, and PIP/No-Fault claims
• Understand and apply tort and contractual law and moderate to superior understanding of legal terms, civil procedures, and concepts
• Proficient with technology to include all Microsoft Office products, claims management systems, and external sites such as ISO, ExamWorks, ARMS, etc.
• Ability to quickly recognize potential risk exposures resulting from accidents and demonstrated sound judgment and decision-making abilities
• Ability to write captioned management reports that conform to prescribed style and format
• Ability to effectively present information to senior management, claims committees, or other professional groups

• Ability to analyze monthly key performance indicators and address deficiencies

**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.**