Senior Auto Claims Investigator & Strategy

Landstar System, Inc.; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Landstar System, Inc. seeks an experienced claims professional onsite in Jacksonville, FL to investigate auto accident claims involving medium to high severity. You will analyze complex facts, apply laws, and drive fair, timely resolutions while managing risk and exposure. Travel for arbitration or litigation may be required.

The role emphasizes contract interpretation, coordination with defense counsel, and use of claims systems and ISO/ARMS tools to document reserves and outcomes.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3 years of litigation claims experience.
• Current 6-20 all lines license.

Responsibilities

• Review initial information and identify involved parties and potential exposures after confirming insurance coverage available.
• Obtain, verify, and preserve documents and discovery items to formulate liability and damages decisions while considering applicable rules and laws of the accident venue.
• Assign vendors and experts for specific assignments as needed.
• Monitor adequacy of all claim reserves; adjusting within authority level or notify management of needed increase.
• Make timely liability decisions and set appropriate strategy for resolution.
• Work closely with defense counsel to direct litigation activity and respond timely to litigation discovery requests.

Skills

Litigation claims

Insurance license 6-20 All Lines

Contract interpretation

Legal terminology

Communication to management

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Claims management systems

ISO

ExamWorks

ARMS

Job description

Landstar System, Inc. seeks an experienced claims professional onsite in Jacksonville, FL to investigate auto accident claims involving medium to high severity. You will analyze complex facts, apply laws, and drive fair, timely resolutions while managing risk and exposure. Travel for arbitration or litigation may be required.

The role emphasizes contract interpretation, coordination with defense counsel, and use of claims systems and ISO/ARMS tools to document reserves and outcomes.