Senior Legal Tech & AI Operations Lead

Takeda Pharmaceutical Co.; Boston (MA); On-site; USD 151,000 - 237,000; Full time

Job summary

Takeda Pharmaceutical Co. in Boston is seeking a results-driven professional to bridge business needs in Legal, Ethics, and Compliance with technology solutions. You will translate requirements, coordinate delivery, and support AI initiatives to improve processes and adoption across teams.

Collaborate with stakeholders and vendors to ensure solutions align with business objectives, manage priorities, and contribute to ongoing process optimization and digital transformation efforts.

Qualifications

• 5–8+ years of experience in legal operations, legal technology, business analysis, digital transformation, or technology program delivery.
• Demonstrated experience translating business needs into documented processes, requirements, and technology solutions.
• Experience supporting legal technology platforms, including working knowledge of TeamConnect, Malbek, and iManage.
• Working knowledge of Microsoft 365, Power Platform, Copilot, Azure, workflow automation, integrations, application interfaces, and data management concepts.
• Experience coordinating cross-functional initiatives through requirements gathering, testing, deployment, adoption, and continuous improvement.
• Strong project coordination, stakeholder engagement, facilitation, communication, and problem-solving skills.
• Proven ability to manage competing priorities and influence outcomes across cross-functional teams.

Responsibilities

• Partner with stakeholders across Legal, Ethics and Compliance, technology teams, and external partners to identify business needs, priorities, and opportunities for process improvement and technology enablement.
• Facilitate discovery and analysis activities to gather requirements, map processes, identify gaps, and support process standardization and optimization.
• Translate business needs into documented requirements including user stories, use cases, process flows, acceptance criteria, and related documentation.
• Coordinate technology delivery activities by supporting project plans, milestones, risks, dependencies, status reporting, and issue management.
• Collaborate with technical teams and vendors to clarify requirements and help ensure solutions align with approved business objectives.
• Support implementation and enhancement of legal technology platforms through testing, integration, configuration, adoption, and continuous improvement activities.
• Contribute to artificial intelligence and digital initiatives by coordinating pilots, deployment readiness, training, feedback collection, and user adoption efforts.
• Track performance and communicate progress through dashboards, status updates, reporting, and recommendations for stakeholders and leadership.

Job description

Takeda Pharmaceutical Co. in Boston is seeking a results-driven professional to bridge business needs in Legal, Ethics, and Compliance with technology solutions. You will translate requirements, coordinate delivery, and support AI initiatives to improve processes and adoption across teams.

Collaborate with stakeholders and vendors to ensure solutions align with business objectives, manage priorities, and contribute to ongoing process optimization and digital transformation efforts.