Legal Operations & Digital Enablement , Senior Manager

Takeda Pharmaceuticals America; Boston (MA); On-site; USD 151,000 - 237,000; Full time

Job summary

Takeda Pharmaceuticals America seeks a seasoned business/tech liaison to support Legal, Ethics, and Compliance AI initiatives. You will translate business needs into practical technology solutions and ensure alignment across teams.

This role emphasizes discovery, requirements, process mapping, and coordinated delivery from intake to implementation, with emphasis on adoption and continuous improvement.

Qualifications

• Translates business needs into documented processes, requirements, and technology solutions.
• Experience supporting legal technology platforms including TeamConnect, Malbek, and iManage.
• Proficient with Microsoft 365, Power Platform, Copilot, and Azure for workflow automation and data management.

Responsibilities

• Partner with stakeholders across Legal, Ethics, and Compliance to identify needs and opportunities.
• Facilitate discovery and analysis to map processes, gaps, and opportunities for standardization.
• Translate business needs into user stories, use cases, and acceptance criteria.
• Coordinate technology delivery by supporting plans, milestones, risks, and status reporting.
• Support implementation and enhancement of legal technology platforms and AI pilots.
• Track performance with dashboards and communicate progress to leadership.

Skills

Stakeholder engagement

Project coordination

Communication skills

Requirements analysis

Education

Bachelor’s degree in Business, Information Systems, Computer Science, Legal Operations, Engineering, or a related field

Tools

TeamConnect

Malbek

iManage

Microsoft 365

Power Platform

Copilot

Azure

Job description

Job Description

This role supports the execution of technology and artificial intelligence initiatives for Legal, Ethics, and Compliance teams by helping translate business needs into practical technology solutions. Working closely with stakeholders, technology teams, platform owners, vendors, and project partners, you will contribute to the delivery of approved technology and digital initiatives that improve processes, support operational effectiveness, and enhance user adoption. The position plays an important role in connecting business and technology teams, helping ensure requirements are clearly defined, solutions are aligned to business needs, and projects progress successfully from intake through implementation and continuous improvement. Through process analysis, solution coordination, and project support, this role helps maintain momentum across technology and AI roadmaps while contributing to sustainable, business-focused outcomes.

How You Will Contribute

• Partner with stakeholders across Legal, Ethics and Compliance, technology teams, and external partners to identify business needs, priorities, and opportunities for process improvement and technology enablement.
• Facilitate discovery and analysis activities to gather requirements, map processes, identify gaps, and support process standardization and optimization.
• Translate business needs into documented requirements including user stories, use cases, process flows, acceptance criteria, and related documentation.
• Coordinate technology delivery activities by supporting project plans, milestones, risks, dependencies, status reporting, and issue management.
• Collaborate with technical teams and vendors to clarify requirements and help ensure solutions align with approved business objectives.
• Support implementation and enhancement of legal technology platforms through testing, integration, configuration, adoption, and continuous improvement activities.
• Contribute to artificial intelligence and digital initiatives by coordinating pilots, deployment readiness, training, feedback collection, and user adoption efforts.
• Track performance and communicate progress through dashboards, status updates, reporting, and recommendations for stakeholders and leadership.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Legal Operations, Engineering, or a related field.
• 5–8+ years of experience in legal operations, legal technology, business analysis, digital transformation, or technology program delivery.
• Demonstrated experience translating business needs into documented processes, requirements, and technology solutions.
• Experience supporting legal technology platforms, including working knowledge of TeamConnect, Malbek, and iManage.
• Working knowledge of Microsoft 365, Power Platform, Copilot, Azure, workflow automation, integrations, application interfaces, and data management concepts.
• Experience coordinating cross-functional initiatives through requirements gathering, testing, deployment, adoption, and continuous improvement.
• Strong project coordination, stakeholder engagement, facilitation, communication, and problem-solving skills.
• Proven ability to manage competing priorities and influence outcomes across cross-functional teams.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range:

$151,100.00 - $237,490.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Boston, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.