Senior Legal Tech & AI Analyst

Ropes & Gray LLP; Los Angeles (CA); Hybrid; USD 117,200 - 178,700; Full time

Job summary

Ropes & Gray LLP in Los Angeles is seeking a Senior Practice Technology Analyst to oversee evaluation, implementation, and ongoing optimization of legal technology platforms, with emphasis on AI-powered tools and practice efficiency.

You will own training materials, support complex troubleshooting, guide junior analysts, and contribute to technology evaluations and pilot programs, working in a collaborative, hybrid on-site role.

Qualifications

• Bachelor's degree required.
• 4+ years of experience in a law firm or legal technology environment.
• Experience supporting legal software applications such as contract analysis tools, document automation platforms, or practice management systems.
• Familiarity with generative AI legal technology platforms and their application in legal workflows.
• Solid understanding of legal workflows and practice group needs.

Responsibilities

• Independently support and troubleshoot practice technology platforms, resolving complex technical issues and escalating only when necessary.
• Contribute to the evaluation and testing of emerging legal technology platforms, including generative AI solutions, providing detailed feedback and analysis.
• Develop and maintain training materials, user guides, quick reference cards, and knowledge base articles for practice technology platforms.
• Assist with user training sessions for practice technology solutions, including preparation and delivery of training content.
• Monitor technology adoption rates and system usage, analyzing data to identify trends and opportunities for increased engagement.
• Support pilot programs by coordinating logistics, gathering user feedback, and documenting outcomes.
• Maintain accurate and comprehensive documentation of system configurations, processes, and support procedures.
• Serve as a resource for junior team members, helping to onboard new Analysts and sharing knowledge of platforms and processes.
• Stay current with legal technology trends and developments through research, professional development, and industry engagement.
• Participate in technology demonstrations and awareness sessions for practice groups, helping to communicate platform capabilities and value.
• Coordinate with technology vendors regarding support issues, feature requests, and platform updates.
• Comply with department and firm administrative procedures and policies.
• Perform other work‑related duties as assigned.

Skills

Communication skills

Confidentiality

Independent work

Team collaboration

Analytical thinking

Problem solving

Education

Bachelor's degree

Tools

Contract analysis tools

Document automation platforms

Practice management systems

Job description

Ropes & Gray LLP in Los Angeles is seeking a Senior Practice Technology Analyst to oversee evaluation, implementation, and ongoing optimization of legal technology platforms, with emphasis on AI-powered tools and practice efficiency.

You will own training materials, support complex troubleshooting, guide junior analysts, and contribute to technology evaluations and pilot programs, working in a collaborative, hybrid on-site role.