Senior Legal Tech & AI Analyst (Practice)

Ropes & Gray LLP; Boston (MA); Hybrid; USD 117,200 - 178,700; Full time

Job summary

Ropes & Gray LLP is seeking a Senior Practice Technology Analyst to lead evaluation, implementation, and optimization of legal tech platforms, with emphasis on AI-powered tools and efficiency solutions. The role offers independence beyond the Analyst level, owns support areas, and helps develop training resources.

The candidate will contribute to technology evaluations, pilot programs, and mentoring junior team members while staying current with trends in legal technology.

Qualifications

• Bachelor's degree required.
• 4+ years of experience in a law firm or legal technology environment.
• Experience supporting legal software applications such as contract analysis tools, document automation platforms, or practice management systems.
• Familiarity with generative AI legal technology platforms and their application in legal workflows.
• Solid understanding of legal workflows and practice group needs.
• Strong technical aptitude with demonstrated ability to quickly learn and support new software platforms.
• Experience developing user-facing documentation, training materials, or knowledge base content.
• Basic understanding of data analytics concepts and ability to interpret usage metrics.

Responsibilities

• Independently support and troubleshoot practice technology platforms, resolving complex technical issues and escalating only when necessary.
• Contribute to the evaluation and testing of emerging legal technology platforms, including generative AI solutions, providing detailed feedback and analysis.
• Develop and maintain training materials, user guides, quick reference cards, and knowledge base articles for practice technology platforms.
• Assist with user training sessions for practice technology solutions, including preparation and delivery of training content.
• Monitor technology adoption rates and system usage, analyzing data to identify trends and opportunities for increased engagement.
• Support pilot programs by coordinating logistics, gathering user feedback, and documenting outcomes.
• Maintain accurate and comprehensive documentation of system configurations, processes, and support procedures.
• Serve as a resource for junior team members, helping to onboard new Analysts and sharing knowledge of platforms and processes.
• Stay current with legal technology trends and developments through research, professional development, and industry engagement.
• Participate in technology demonstrations and awareness sessions for practice groups, helping to communicate platform capabilities and value.
• Coordinate with technology vendors regarding support issues, feature requests, and platform updates.
• Comply with department and firm administrative procedures and policies.
• Perform other work-related duties as assigned.

Skills

Confidentiality

Independent work

Communication

Analytical thinking

Team collaboration

Technical aptitude

Education

Bachelor's degree

Tools

Contract analysis tools

Document automation platforms

Practice management systems

Generative AI platforms

Job description

Ropes & Gray LLP is seeking a Senior Practice Technology Analyst to lead evaluation, implementation, and optimization of legal tech platforms, with emphasis on AI-powered tools and efficiency solutions. The role offers independence beyond the Analyst level, owns support areas, and helps develop training resources.

The candidate will contribute to technology evaluations, pilot programs, and mentoring junior team members while staying current with trends in legal technology.