Senior Legal Systems and Operations Specialist - India

Cornerstone OnDemand; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Cornerstone OnDemand is seeking a Senior Legal Systems and Operations Specialist to join our Legal team. This remote role requires working in North America Eastern Time hours and reports to the Assistant General Counsel, Global Employment and Procurement.

The ideal candidate will implement and manage Legal IT systems, handle vendor management, document repositories, e-signature workflows, and provide admin support to the General Counsel.

Qualifications

• Minimum 5 years in-house corporate legal department.
• Experience with Docusign, SharePoint and AI tools.
• Experience leading IT implementations for a legal team.
• Ability to train users and drive adoption.
• Excellent written and verbal English communication.

Responsibilities

• Select, implement, and maintain IT tools for the Legal team; define tech requirements and train users.
• Manage Legal Department purchasing, budget, events, and vendor management.
• Maintain document repositories and document management practices.
• Handle signature routing and processing via Salesforce/Docusign integration.
• Perform clerical tasks and manage corporate governance for US and foreign subsidiaries.
• Provide admin support to General Counsel, including travel and expenses.
• Perform other related duties as assigned.

Skills

In-house legal

AI-first technology

Legal IT tools

IT implementations

User training

Cross-functional collaboration

English communication

Microsoft Office

Privacy & security

Tools

Docusign

SharePoint

AI contracts tools

Job description

Senior Legal Systems and Operations Specialist

This role is remote, and the successful candidate will be required to work North American Eastern time zone hours.

We are seeking a Senior Legal Systems and Operations Specialist to join our Legal team reporting to the Assistant General Counsel, Global Employment and Procurement. The ideal candidate will have a proven track-record of successfully implementing and managing a variety of Legal IT systems and tools, as well as experience in handling various other technical and operational needs of an in-house Legal Department. Experience with AI Legal tools is strongly preferred.

In this role you will:

• Be responsible for selection, implementation, and maintenance of all IT tools used by the Legal team, including: collaborating with the Legal team to define technical requirements for any new or existing tools; collaborating cross-functionally with IT and others on implementations of new technology or new features, including understanding, communicating, and testing all Legal team requirements; training and enabling Legal team users on all technology, including the specific use-case for their role; and operating as a first point of contact for any issues experienced by Legal team users in utilizing IT tools.
• Manage all Legal Department purchasing, budget, events, and vendor management following Cornerstone's established processes for vendor engagement and purchase requisitioning.
• Assist with maintaining the Legal team's document repository systems, including establishing and following best practices for document management.
• Assist with document signature routing and processing via Salesforce/Docusign integration as well as outside the system, following Cornerstone's signing authority policies.
• Perform clerical tasks including maintaining corporate governance matters for U.S. and foreign subsidiaries.
• Provide administrative support to the Legal team, including the General Counsel's travel and expense reports.
• Perform other related duties, as assigned.

You've got what it takes if you have...

• At least 5 years of hands-on working experience in an in-house corporate Legal Department (multi-national SaaS or other tech company strongly preferred).
• An AI-first technology lens, as well as practical experience implementing and managing common Legal tools, such as Docusign, SharePoint, AI contracts review tools, and other Legal IT technologies.
• Practical experience representing a Legal team in company-wide IT implementations, including in communicating Legal team requirements and ensuring they are addressed, as well as in completing User Acceptance Testing on behalf of the Legal team.
• Prior experience in training Legal Department users on Legal IT technologies and encouraging adoption - experience with change management best practices will be strongly preferred.
• Excellent interpersonal and collaboration skills, including the ability to collaborate and build positive relationships with colleagues within the Legal team as well as with other internal stakeholders.
• Exceptional written and verbal communication skills, including fluency and proficiency in written and spoken English.
• Ability to prioritize multiple competing tasks in a high-pressure environment.
• Proficiency in Microsoft Office Suite.
• Consideration and experience in navigating privacy, security, and AI obligations.
• Commitment to work North America time zone hours.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

An extra dose of awesome if you have...

• Understanding of law firm billing.
• Events or project management experience.