Senior Legal Practice Operations Lead

DLA Piper; Reston (VA); Hybride; USD 130 000 - 207 000; Plein temps

Résumé du poste

DLA Piper is seeking a Senior Legal Practice Manager to serve as the operational hub for a large partner’s practice, aligning billing, matter management, and administration across teams. You will drive efficiency, ensure client satisfaction, and support strategic direction of the practice from a central leadership position.

You will lead cross-functional teams, oversee financial KPIs, and collaborate with attorneys and practice management leadership to optimize resources and profitability in a

Qualifications

• Bachelor’s degree in business, finance or related field.
• 8 years of experience in legal operations, practice management, or professional services environment.
• Proven leadership and cross-functional collaboration.

Responsabilités

• Oversee pitch and proposal activity, matter opening, budgeting, and compliance with client guidelines.
• Monitor WIP, billing, collections, and profitability metrics for the partner’s portfolio.
• Coordinate with billing teams to ensure timely and accurate invoicing aligned with client requirements.
• Work with collections on tracking payments and allocations.
• Track and report on key financial KPIs, proactively identifying risks and opportunities.
• Serve as the primary liaison between the partner and internal business teams (finance, billing, administrative support, marketing, etc.).
• Lead and coordinate a multi-disciplinary team to deliver exceptional client service and operational excellence, including International where involved.
• Implement best practices for matter management, workflow optimization, and resource allocation.
• Ensure compliance with client outside counsel guidelines and reporting requirements.
• Support client-facing administrative needs, including status reports, budgets, and performance metrics.
• Partner with pricing and legal project management teams to develop and maintain alternative fee arrangements and matter plans.
• Identify and implement process improvements to enhance efficiency and reduce administrative burden.
• Leverage firm technology platforms for matter tracking, reporting, and collaboration.
• Train and mentor team members on best practices and tools.
• Involved in strategic planning process.
• Ensure strategic plan outlines actions to achieve Firm performance goals.
• Monitor plan execution and regularly report on progress against plan to Practice Group Leader and Firm Leadership.
• Adjust plan to remain relevant in changing market dynamics.

Connaissances

Law firm economics

Billing processes

Client service

Leadership

Communication

Organizational skills

Financial analysis

Budgeting

Matter management

Formation

Bachelor's degree in Business Administration/Finance

Description du poste

DLA Piper is seeking a Senior Legal Practice Manager to serve as the operational hub for a large partner’s practice, aligning billing, matter management, and administration across teams. You will drive efficiency, ensure client satisfaction, and support strategic direction of the practice from a central leadership position.

You will lead cross-functional teams, oversee financial KPIs, and collaborate with attorneys and practice management leadership to optimize resources and profitability in a