Senior Legal Billing Specialist – Precision & Client Service

Thompson Hine LLP; Cleveland (OH); On-site; USD 70,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Thompson Hine LLP is seeking a full-time Senior Billing Specialist to manage the client billing process for an assigned group of attorneys in our Finance department across Cleveland, Columbus, Cincinnati, Dayton, Atlanta, Chicago or other offices.

The role involves preparing prebills and drafts, reviewing bills for client guidelines, applying retainer funds, handling e-bills, and providing timely billing reports while delivering superior client service.

Qualifications

• Minimum of a high school diploma or GED. Preferably a Bachelor’s degree or equivalent experience in a Billing or related role.
• Minimum of five years in a Billing Coordinator or Specialist role, preferably in a mid to large-size Law Firm or Professional Services Firm.
• Prior experience using Aderant Financial Systems, Classic, Elite, BillBlast, and/or eBilling Hub.
• Familiarity performing electronic billing functions across a wide variety of client billing platforms.
• Experience identifying and executing resolutions to complex Billing issues and processes.
• Strong organizational, analytical, critical thinking, and time management skills.
• Comfortable adapting to changing circumstances, processes, and priorities.
• Capability to manage multiple projects and competing deadlines simultaneously.
• Place high importance on providing superb client service both internally and externally and building positive working relationship with the team.
• Comfortable taking initiative but can operate independently or collaboratively as needed.
• Persistent in pursuing resolutions to tough problems.
• Ability to occasionally work outside standard business hours and/or adjust personal schedule as deadlines or workload requires.

Responsibilities

• Prepare monthly and ad-hoc prebills for attorney review and approval, with an emphasis on accuracy and timeliness.
• Prepare and revise draft bills, processing attorneys’ comments and revisions.
• Review prebills/draft bills to ensure matters are compliant with client outside counsel guidelines.
• Submit requests for timekeeper and rate approval when necessary.
• Prepare, submit, track, and monitor e-bills through client billing platforms and resolve issues.
• Analyze and address rejections and reductions as they arise.
• Maintain detailed billing notes outlining procedures, deadlines and preferences.

Skills

Excel

Time management

Customer service

Attention to detail

Education

Bachelor’s degree or equivalent experience

High school diploma or GED

Tools

Aderant Classic

Elite

BillBlast

eBilling Hub

Job description

Thompson Hine LLP is seeking a full-time Senior Billing Specialist to manage the client billing process for an assigned group of attorneys in our Finance department across Cleveland, Columbus, Cincinnati, Dayton, Atlanta, Chicago or other offices.

The role involves preparing prebills and drafts, reviewing bills for client guidelines, applying retainer funds, handling e-bills, and providing timely billing reports while delivering superior client service.