Senior Leasing Consultant - Growth & Resident Impact

Mark Taylor Residential Inc; Phoenix (AZ); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Employee rent discounts

Access to amenities

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off, sick time, holidays, &-

Job summary

Mark-Taylor is hiring a Senior Leasing Consultant at Ascend at Kierland in Scottsdale, AZ. You will be the friendly face for prospective and current residents, delivering superior service while guiding applicants through the full leasing process and coordinating tours and follow-ups.

This role requires strong communication, conflict-resolution skills, and a customer-centric attitude. Prior leasing experience and familiarity with Microsoft Office support daily operations.

Qualifications

• 1+ year experience as Leasing Consultant, Leasing Agent or similar in multifamily setting.
• Excellent verbal and written communication skills.
• Ability to resolve conflicts with high level of customer care.
• Strong time management and organizational skills.
• Proficiency with Microsoft Office Suite.
• Written and verbal English proficiency.

Responsibilities

• Greet prospective and current residents, providing an exceptional experience at every step.
• Conduct detailed and informative tours for prospective residents.
• Guide applicants through the complete application process and follow up on status.
• Communicate with residents via email, phone, or in person to create positive experiences.
• Maintain resident files, process rental payments, and manage apartment availability and pricing.
• Uphold Mark-Taylor’s brand standards for curb appeal, resident experience, and community culture.

Skills

Customer service

Verbal and written communication

Time management

Self-starter

Education

Associates degree

Bachelor’s degree

Tools

Microsoft Office

Job description

Mark-Taylor is hiring a Senior Leasing Consultant at Ascend at Kierland in Scottsdale, AZ. You will be the friendly face for prospective and current residents, delivering superior service while guiding applicants through the full leasing process and coordinating tours and follow-ups.

This role requires strong communication, conflict-resolution skills, and a customer-centric attitude. Prior leasing experience and familiarity with Microsoft Office support daily operations.