Senior Leasing Consultant

Jsmliving; Champaign (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

HealthDentalVisionLife insurance

Paid time off and holidays

Birthday day off

Job summary

Jsmliving in Champaign, IL is seeking a Senior Leasing Consultant to drive residential leasing activities and deliver exceptional customer service. You will tour apartments, present promotions accurately, and collaborate with the Residential team to meet sales targets.

Estimated to work weekends as needed; requires strong communication, a valid driver's license, and 2+ years of sales/customer service experience. This full-time role offers comprehensive benefits and a focus on client satisfaction.

Qualifications

• Associate’s degree or equivalent experience.
• 2 years of relevant sales and customer service experience.
• Valid driver's license; driving is a requirement.

Responsibilities

• Assist with daily residential leasing operations and customer service activities.
• Conduct apartment tours, especially during open leasing season, by touring properties.
• Provide accurate information on current promotions, amenities, and renovations.
• Collaborate with Residential team to execute leasing operations and achieve sales goals.
• Answer phone calls, greet visitors, and respond to inquiries via email.
• Present properties and leases professionally and accurately.
• Track leasing and sales data; assist with analysis and feedback.
• Support leadership with seasonal projects and training of part-time staff.
• Assist Tenant Accountant with daily residential payments.

Skills

Sales experience

Customer service

Communication

Education

Associate degree or equivalent

Job description

JSM is a growing real estate, leasing, development, and investment firm hiring a full-time Senior Leasing Consultant located in Champaign, IL. We are looking for a candidate who is driven by sales goals, comfortable working amongst a team, and has experience providing exceptional customer service.

What you’ll do

The Leasing Consultant will assist with the completion of daily Residential leasing operations and customer service activities. The essential functions of this position are listed below:

• Prep for and conduct apartment tours, especially during open leasing season by traveling throughout the properties to meet tour parties.
• Knowledgeable of current sales, promotions, amenities, and renovations to provide accurate information to customers.
• Work collaboratively with Residential team members to execute leasing operations and achieve sales goals. This may include scheduling appointments, key creation, and disbursement, lease preparation, signing and execution, subleasing, filing, etc.
• Assist with the completion of customer service-related activities such as greeting customers and visitors, answering phone calls, and responding to questions and inquiries via email.
• Ensure properties and leases are accurately and professionally presented.
• Track and maintain all leasing and sales-related information and reports. Assist with analyzing data and providing feedback as directed.
• Assist Residential Leasing leadership with seasonal department projects. Some examples may include checking unit vacancies during turnover and key check-in during move-in.
• Assist with the mentoring of Residential part-time staff by leading their on-the-job training, delegating projects, and answering questions.
• Provide support to the Tenant Accountant by preparing daily residential payments.

Our Leasing Consultants must be dependable and client-focused. This position is required to work some weekends based on part-time staffing and seasonal requirements.

What you’ll bring

• Associate’s degree or equivalent experience
• 2 years of relevant sales and customer service experience
• Valid driver's license; driving is a requirement

• Hourly starting rate - $19-$21 per hour - commission eligible
• Comprehensive benefits package, including health, dental, vision, and life insurance
• Paid time off and holidays
• Paid day off for your birthday
• 401(k) with company match

The starting hourly range for this position reflects a good-faith estimate of compensation at the time of this posting. The final compensation offered to a candidate may vary based on several factors, including but not limited to the candidate's experience, education, skills, and other qualifications relevant to the role.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for this position.