Senior Learning Management Systems & Enterprise Applications Administrator

Stony Brook University; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Stony Brook University is seeking an LMS & Enterprise Application Administrator to manage Brightspace (D2L) and a portfolio of mission-critical applications. You will configure, integrate, automate, and troubleshoot interconnected systems to support faculty, staff, and students.

The role requires strong scripting proficiency and the ability to manage multiple projects independently with a service-oriented mindset and excellent customer service.

Qualifications

• Bachelor's degree; or eight full-time years of education/experience totaling eight years.
• Four years of full-time experience administering ERP or LMS systems.
• Experience scripting/programming (PowerShell, Python, Bash, Perl, or similar).

Responsibilities

• Manage LMS and a portfolio of mission-critical applications, configuring, integrating, automating, and troubleshooting related systems.
• Provide Tier 2/3 support for escalated LMS issues and coordinate with vendors.
• Develop and maintain LMS reporting and analytics for academic units and University leadership.

Skills

LMS administration

Scripting (PowerShell, Python, Bash, (

Education

Bachelor's degree

8 years relevant experience

Tools

Brightspace/D2L LMS

SQL

Managed File Transfer (MFT)

Job description

Required Qualifications: (as evidenced by an attached resume)

• Bachelor's degree. In lieu of a degree, a combination of education and relevant experience totaling eight [8] full-time years may be considered.
• Four [4] years of full-time experience administering Enterprise Resource Planning (ERP) or Learning Management Systems, or similar systems.
• Experience scripting/programming (e.g., PowerShell, Python, Bash, Perl, or similar).

Preferred Qualifications:

• Advanced degree (foreign equivalent or higher).
• Experience administering Brightspace/D2L or another major LMS platform (e.g., Canvas, Blackboard, Moodle).
• Experience with patching and troubleshooting applications.
• Experience in patching and maintaining Crystal Reports servers.
• Experience with relational databases and SQL queries.
• Experience configuring or supporting Managed File Transfer (MFT) solutions.
• Higher education experience.
• Experience with Learning Tools Interoperability (LTI), Security Assertion Markup Language / Single Sign-On (SAML/SSO), or API-based system integrations.

Position Summary:

The Learning Management System (LMS) & Enterprise Application Administrator will manage our Learning Management System and a portfolio of mission-critical application. Responsibilities include configuring, integrating, automating, and trouble shooting these interconnected systems to support faculty, staff and students. The incumbent will possess the ability to communication with others effectively and provide excellent customer service. Success in this role requires a service -oriented mindset, strong scripting proficiency, and the ability to maintain complex automated processes. The incumbent should be adept at working independently and managing multiple concurrent projects

Essential Duties and Responsibilities

Learning Management System Administration:

• Serve as primary administrator for Brightspace (D2L), including system configuration, tool/widget management, role and permission structures, and org unit hierarchy.
• Manage course shell creation, term rollover, enrollment synchronization, and integration with the Student Information System (SIS) and identity/SSO systems.
• Administer LTI integrations with third-party academic tools.
• Monitor system performance and availability; coordinate with the vendor and internal teams on upgrades, patches, outages, and root-cause analysis.
• Provide Tier 2/3 support for escalated LMS issues and coordinate with the vendor's support organization as needed.
• Develop and maintain LMS-related reporting and analytics for academic units and University leadership.

Enterprise Application Administration & Support:

• Clockwork: Install, upgrade, configure, and administer Clockwork server. Manage materialized views.
• Implement SSO, install, upgrade, configure, and migration the servers and application.
• Install, configure, upgrade ColdFusion and Sunapsis application. Coordinate with DBAs to backup and administer the server database.
• Administer document imaging application, including installation, configuration, and upgrade.
• Configure, monitor, and troubleshoot secure scheduled and ad hoc file transfer jobs between internal and external systems, including encryption, key management, and job scheduling. Participate in installation, set up, and configuration.
• Serve as a point of escalation for application issues, coordinating with vendors, campus IT teams, and functional business owners to resolve problems.

Oracle SaaS & Oracle Integration Cloud (OIC) :

• Supports Oracle Cloud by managing SaaS Fusion Application environments for HCM, ERP, Fusion Data Intelligence (FDI), Oracle Enterprise Data Management (EDM), Enterprise Performance Management (EPM), and Oracle Integration Cloud (OIC).

Scripting, Automation, and Integration :

• Design, write, and maintain scripts (e.g., PowerShell, Python, SQL, Bash, Perl) to automate account provisioning/de-provisioning, data synchronization, batch jobs, and routine administrative tasks across supported systems.
• Build and maintain data feeds and integrations between the LMS, SIS, HR systems, and other enterprise applications.
• Automate monitoring, alerting, and health-check routines to proactively identify and resolve system issues.
• Write and optimize SQL queries against relational databases to support reporting, troubleshooting, and data validation.

Governance, Documentation, and Collaboration:

• Create and maintain system documentation, standard operating procedures, and knowledge base articles for supported systems.
• Participate in change management processes, including testing patches and upgrades in non-production environments prior to deployment.
• Ensure compliance with FERPA, data privacy, and University information security policies across all supported systems.
• Collaborate with faculty, staff, academic departments, and other IT teams to gather requirements and implement system enhancements.
• Provide training and user support materials for faculty and staff on supported ap