Senior Learning Facilitator

Oracle; United States; On-site; USD 50,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

AD&D

401(k) Savings and Investment Plan

Paid time off

Holidays (11)

Paid sick leave (72 hours)

Paid parental leave

Adoption assistance

Employee stock purchase plan

Financial planning and group legal

Voluntary benefits (auto, home, pet)

Job summary

Oracle Health is seeking a Sr. Learning Facilitator with Adoption Services to deliver engaging in-person and virtual training programs for Commercial customers of Oracle Health Patient Accounting and Revenue Cycle products.

This role collaborates with stakeholders, provides feedback on training materials, and tailors facilitation methods to maximize user success and a positive learning experience. Ideal candidates will have strong communication, experience in EHR training delivery, and expertise

Qualifications

• Strong communication skills and ability to explain complex concepts.
• Proven experience in electronic health record training delivery, adult learning, and coaching.
• Primarily Oracle Health Revenue Cycle products (Patient Access, HIM, Patient Accounting).
• Experience working with cross-functional teams.
• Proficient in Microsoft Office products.

Responsibilities

• Deliver in-person and virtual training programs for Oracle Health customers.
• Collaborate with stakeholders to tailor facilitation methods and materials.
• Provide feedback on training content to improve user success and learning experience.
• Travel up to 100% and work irregular hours as required.

Skills

Strong communication

Explain complex concepts

EHR training delivery

Adult learning

Coaching

Cross-functional teamwork

Microsoft Office

Willingness to travel

Tools

Microsoft Office

Job description

Job Description

As a Sr. Learning Facilitator with Adoption Services, you will deliver engaging in-person and virtual training programs to support Commercial customers for Oracle Health Patient Accounting and Revenue Cycle products. This customer-facing role will collaborate closely with internal and external stakeholders provide feedback on training materials and tailor facilitation methods to maximize user success and ensure a productive, positive learning experience.

Responsibilities

To be successful in this role, you:

• Have strong communication skills and ability to explain complex concepts.
• Have proven experience in electronic health record training delivery, adult learning, and coaching.
• Primarily Oracle Health Revenue Cycle products, including Patient Access, Health Information Management or Patient Accounting.
• Must exhibit the following behavioral competencies: collaboration, adaptability, problem-solving, and customer focus.
• Have experience working with Cross-Functional Teams.
• Are proficient in the use of Microsoft Office Products.
• Can work irregular hours as needed and allowed by local regulations.
• Ability to travel up to 100% of the time.

Qualifications

Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only.

US: Hiring Range in USD from $23.80 - $56.83 per hour; from: $49,500 - $118,200 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.