Senior Learning Experience Designer

Humana; Frankfort (KY); On-site; USD 80,000 - 110,000; Full time

Job summary

Humana's Center of Excellence Curriculum Team is seeking a Senior Learning Design Professional experienced in adult learning to support the Provider Contact Center. You will apply instructional design, cognitive psychology and adult learning theory to determine the right learning solution for new processes or systems.

Design and develop solutions for new hires and experienced associates, write objectives and assessments, select media, develop storyboards, and collaborate with SMEs and other

Qualifications

• Experience in instructional design and adult learning theory.
• Design learning solutions for new hires and existing associates.
• Conduct needs analysis to identify audience needs.
• Develop learning objectives and performance assessments to measure effectiveness.
• Sequence activities and select appropriate media for delivery.

Responsibilities

• Design and develop learning solutions for new hires and associates.
• Conduct needs analysis to inform learning.
• Apply a disciplined instructional design approach to create meaningful learning experiences.
• Write learning objectives and assessments to measure effectiveness.
• Select and sequence learning activities and media.
• Develop storyboards, instructor-led content, and eLearning.

Skills

Instructional design

Adult learning theory

Needs analysis

Learning objectives

Assessments

Storyboarding

Media selection

Collaboration with SMEs

Tools

E-learning

Instructor-led training

Job description

Humana's Center of Excellence Curriculum Team is seeking a Senior Learning Design Professional experienced in adult learning to support the Provider Contact Center. You will apply instructional design, cognitive psychology and adult learning theory to determine the right learning solution for new processes or systems.

Design and develop solutions for new hires and experienced associates, write objectives and assessments, select media, develop storyboards, and collaborate with SMEs and other