Senior Learning & Development Specialist — In-Store Training

Trader Joe's; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Trader Joe's in Boston, MA is seeking an experienced Learning and Development Specialist to design, write, and facilitate engaging training content for Crew Members across the stores. You will develop blended learning experiences that boost engagement and retention via multiple delivery channels.

The role requires 5+ years of training/educational experience, at least 3 years in leadership, and a Bachelor's Degree in Organizational Development or Education.

Qualifications

• Bachelor's Degree in Organizational Development or Education or related field is strongly preferred.
• At least 5 years of training or educational experience and three years of leadership experience.
• Experience facilitating trainings and is confident in public speaking.
• Experience in adult learning principles and designing learnings.
• Strong working knowledge of content management systems, Microsoft Office Suite, and design tools (e.g. Adobe, Canva, etc).
• Experience building and managing a Learning Management System
• Willingness to travel to training locations and stores across the country.

Responsibilities

• Facilitating effective training programs, workshops, and learning experiences using a blended learning model to increase engagement and retention.
• Creating a learning environment that is inclusive, thought-provoking, and fun and writing and designing engaging content.
• Demonstrating strong analytical thinking and problem-solving skills to find solutions that impact a large and varied crew member population.
• Collaborating with the development team and other departments to conceptualize and create learning experiences that support Crew development and company growth using a variety of communication vehicles (Zoom, Teams, Email, Phone, LMS, etc).
• Familiarity of a Learning Management System preferred.
• Researching adult learning concepts and leadership development trends.
• Identifying methodologies and training delivery systems to support our store operations.
• Evaluating training to gauge successful outcomes and update curriculum as needed.

Skills

Public speaking

Leadership experience

Analytical thinking

Interpersonal skills

Travel readiness

Education

Bachelor's degree in Organizational Development/Education

Tools

Content Management Systems

Microsoft Office Suite

Adobe

Canva

Learning Management System (LMS)

Job description

Trader Joe's in Boston, MA is seeking an experienced Learning and Development Specialist to design, write, and facilitate engaging training content for Crew Members across the stores. You will develop blended learning experiences that boost engagement and retention via multiple delivery channels.

The role requires 5+ years of training/educational experience, at least 3 years in leadership, and a Bachelor's Degree in Organizational Development or Education.