Learning and Development Specialist

Trader Joe's; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Trader Joe's is seeking an experienced Learning and Development Specialist to design and deliver content for Crew Members. This role is based in our Boston office with travel up to 33% of the year.

The candidate should have 5+ years in training/education and at least 3 years of leadership, plus a Bachelor's degree in Organizational Development or Education. Strong facilitation skills and LMS experience are essential.

Qualifications

• Bachelor's degree in Organizational Development, Education, or related field.
• At least 5 years in training or educational experience and 3 years of leadership.
• Experience facilitating trainings and confident in public speaking.

Responsibilities

• Facilitate training programs and workshops using blended learning to increase engagement and retention.
• Create engaging content and design learning materials.
• Collaborate with departments to develop crew development initiatives across various channels (Zoom, Teams, LMS, etc).
• Evaluate training outcomes and update curricula as needed.

Skills

Public speaking

Analytical thinking

Content design

Team collaboration

Education

Bachelor's degree in Organizational Development or Education

Tools

Learning Management System (LMS)

Microsoft Office Suite

Adobe Creative Suite

Canva

Job description

Who are we?

Trader Joe's is your favorite neighborhood grocery store! With almost 600 stores nationwide (and growing), we are the place to be. Looking for something delicious and a friendly conversation? At Trader Joe's, you can find both. We love being your first and favorite place to shop.

What do we do?

Like shopping at Trader Joe's? Then, maybe you'll love working with us. We are looking for an experienced Learning and Development Specialist who is searching to do what they'll love - developing and facilitating content for our Crew Members. Do you have experience in learning and organizational development? Do you love food? If so, read on! We may have the role of a lifetime for you!

Trader Joe's is unlike any place you've ever worked. Trust us on that. The qualified Learning and Development Specialist has at least 5 years of training and content development or educational experience with at least 3 years of leadership experience and is a raving fan of the Trader Joe's concept. A Bachelor's Degree in Organizational Development or Education is required. This role is based in our office in Boston, MA and we have an in office expectation of 5 days a week with travel required up to 33% of the year.

The Learning and Development Specialist is responsible for.

• Facilitating effective training programs, workshops, and learning experiences using a blended learning model to increase engagement and retention.
• Creating a learning environment that is inclusive, thought-provoking, and fun and writing and designing engaging content.
• Demonstrating strong analytical thinking and problem-solving skills to find solutions that impact a large and varied crew member population.
• Collaborating with the development team and other departments to conceptualize and create learning experiences that support Crew development and company growth using a variety of communication vehicles (Zoom, Teams, Email, Phone, LMS, etc).
• Familiarity of a Learning Management System preferred.
• Researching adult learning concepts and leadership development trends.
• Identifying methodologies and training delivery systems to support our store operations.
• Evaluating training to gauge successful outcomes and update curriculum as needed.

The Learning and Development Specialist has:

• A Bachelor's Degree or equivalent in Organizational Development, Education, or related fields is strongly preferred.
• At least 5 years of training or educational experience and three years of leadership experience.
• Experience facilitating trainings and is confident in public speaking.
• Experience in adult learning principles and designing learnings.
• Strong working knowledge of content management systems, Microsoft Office Suite, and design tools (e.g. Adobe, Canva, etc)
• Experience building and managing a Learning Management System
• Effective time management, organization, communication and interpersonal skills.
• Success in working collaboratively and building and maintaining strong relationships and thrives in a dynamic work environment that includes travel to training locations and stores across the country.

Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.