Senior Learning and Development Trainer - Government Services

Conduent State&Local Solutions, Inc; Town of Halfmoon (NY); On-site; USD 75,000 - 120,000; Full time

Job summary

Conduent State & Local Solutions, Inc in New York is seeking a seasoned Trainer IV to design and deliver advanced training for mission-critical government service operations. You will lead curriculum development, classroom and virtual instruction, and performance-focused learning initiatives that support transportation, public assistance, healthcare, and payment service programs.

You will analyze training needs, translate complex processes into clear learning materials, and measure training

Qualifications

• Design and deliver advanced training for government service operations.
• Lead curriculum development, classroom and virtual instruction.
• Measure training impact through data and KPIs.

Responsibilities

• Design and deliver advanced training for government service operations.
• Lead curriculum development and instructional delivery in classroom and virtual settings.
• Measure training impact using data and KPIs and report findings.

Skills

Curriculum development

Instructor delivery

Classroom instruction

Virtual instruction

KPI measurement

Job description

Conduent State & Local Solutions, Inc. seeks a seasoned Trainer IV to design and deliver advanced training for mission-critical government service operations. In this role, you will lead curriculum development, classroom and virtual instruction, and performance-focused learning initiatives that support transportation, public assistance, healthcare, and payment service programs. You will analyze training needs, translate complex processes into clear learning materials, and measure training impact through data and KPIs. Partnering closely with operations and quality teams, you’ll drive continuous improvement, ensuring staff are prepared to deliver compliant, efficient, and customer-focused public services.