Senior Lean Transformation & Continuous Improvement Manager

Quest Diagnostics Incorporated; Tampa (FL); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking a Senior Manager, Business Transformation (Continuous Improvement) to lead Lean transformation across Patient Services, Laboratories, and Logistics. This hybrid role requires guiding regional Lean initiatives and coaching stakeholders to achieve measurable productivity, cost, and revenue improvements.

The position emphasizes Lean Six Sigma leadership, cross-functional collaboration, and cultivating a culture of continuous improvement.

Qualifications

• 7+ years of cross-functional roles including leadership experience directly applying Lean methodologies.
• Proven knowledge & experience applying Lean methodologies in both production/manufacturing and transactional office environments.
• Demonstrated Lean Six Sigma leadership at leading multiple initiatives and Kaizen events to achieve operational results.

Responsibilities

• Proactively identify Lean initiatives across key end-to-end value streams and clearly define business impact.
• Lead multiple complex Lean initiatives through all stages of charter, program development or problem solving, implementation, and sustainment. Maintain clear initiative documentation across assigned portfolio.
• Demonstrate expertise in application of standard Lean Toolkit (Std Work, DMS, Problem Solving, Kaizen, VSM and more) and effective use of data analysis.
• Engage with senior leadership and stakeholder teams to obtain support and participation in business transformation initiatives.
• Drive cultural transformation by promoting problem solving and empowering employee ownership of their roles in continuous improvement.
• Provide and facilitate effective professional level training on Lean concepts to cohorts of functional stakeholder teams.
• Apply change management strategies to foster successful implementation of standard work.
• Ensure compliance with regulatory requirements as well as internal standards for safety, quality, and environmental sustainability.

Skills

Lean methodologies

Leadership experience

Problem solving

Communication skills

Project management

Education

Bachelor's degree or equivalent experience

Industrial/Manufacturing Engineering Degree (Preferred)

Job description

Quest Diagnostics Incorporated is seeking a Senior Manager, Business Transformation (Continuous Improvement) to lead Lean transformation across Patient Services, Laboratories, and Logistics. This hybrid role requires guiding regional Lean initiatives and coaching stakeholders to achieve measurable productivity, cost, and revenue improvements.

The position emphasizes Lean Six Sigma leadership, cross-functional collaboration, and cultivating a culture of continuous improvement.