Senior Lean Six Sigma Process Improvement Lead

Coca-Cola Beverages Northeast; City of Syracuse (NY); On-site; USD 72,000 - 125,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Senior Business Process Analyst to identify, analyze, and redesign processes across the organization.

You will lead workshops, mentor junior staff, and deliver sustainable improvements using Lean Six Sigma practices. You will facilitate mapping sessions, drive consensus with stakeholders, and own medium-sized improvement projects with measurable outcomes.

Qualifications

• Associate’s degree in Business, Industrial Engineering, Information Systems, or a related field required.
• Bachelor’s degree preferred.
• Lean Six Sigma Green Belt certification preferred; willingness to obtain certification within six (6) months required.

Responsibilities

• Lead current-state process documentation and analysis.
• Identify inefficiencies and opportunities for automation or redesign.
• Contribute to future-state solutions to improve efficiency, quality, and customer experience.
• Facilitate process mapping sessions, workshops, and value stream analyses.
• Collaborate with stakeholders to build consensus on process changes.
• Own medium-sized improvement projects or workstreams with measurable outcomes.
• Provide guidance, coaching, and peer review for junior analysts.
• Share best practices and support team development in process analysis techniques.
• Help develop dashboards, scorecards, and metrics to track performance improvements.
• Present findings and progress reports to project teams and leadership.
• Champion Lean Six Sigma practices across projects.
• Contribute ideas to improve departmental standards, templates, and toolkits.
• This position may require up to 20% travel for cross-site projects and workshops.
• Maintain knowledge of laws and regulations applicable to this position and meet training requirements.

Skills

Analytical & problem solving

Facilitation

Communication skills

Education

Associate’s degree in Business/Industrial Engineering/Information Systems or related field

Bachelor’s degree preferred

Lean Six Sigma Green Belt certification preferred; willingness to obtain within six months

Tools

Visio

Lucidchart

Signavio

Job description

Community Financial System, Inc. (CFSI) is seeking a Senior Business Process Analyst to identify, analyze, and redesign processes across the organization.

You will lead workshops, mentor junior staff, and deliver sustainable improvements using Lean Six Sigma practices. You will facilitate mapping sessions, drive consensus with stakeholders, and own medium-sized improvement projects with measurable outcomes.