Process Improvement Analyst (Lean Six Sigma)

Community Bank, N.A.

Lyndon (NY)

On-site

USD 36,000 - 60,000

Full time

4 days ago
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Benefits offered by this job

11 paid holidays
Paid vacation
Medical insurance
Vision & Dental insurance
401K with generous match
Pension
Tuition Reimbursement
Banking discounts

Job summary

Community Financial System, Inc. (CFSI) and its Community Bank, N.A. seek an entry-level Business Process Analyst to help improve efficiency and customer satisfaction across teams in Upstate New York, Northeastern PA, Vermont and Western Massachusetts.

You will document workflows, assist with process mapping and Kaizen events, learn Lean Six Sigma, and support projects with supervisors. Travel up to 20% may be required; compensation includes benefits and opportunities for advancement.

Qualifications

  • Associate's degree in Business, Industrial Engineering, Information Systems, or related field required; Bachelor's degree preferred.

Responsibilities

  • Document current-state workflows through interviews, observations, and data review.

Skills

Analytical thinking
Documentation
Communication skills
MS Office
Process mapping tools

Education

Associate's degree in Business, Industrial Engineering, Information Systems, or related field
Bachelor's degree preferred
Lean Six Sigma Green Belt certification preferred
Willingness to obtain certification within six months

Tools

Microsoft Office
Visio
Lucidchart
Signavio

Job description

Community Financial System, Inc. (CFSI) and its Community Bank, N.A. seek an entry-level Business Process Analyst to help improve efficiency and customer satisfaction across teams in Upstate New York, Northeastern PA, Vermont and Western Massachusetts.

You will document workflows, assist with process mapping and Kaizen events, learn Lean Six Sigma, and support projects with supervisors. Travel up to 20% may be required; compensation includes benefits and opportunities for advancement.

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