Senior Lead Technical Product Manager - AI-Ready Cloud (Remote)

Lumen; Augusta (ME); On-site; USD 132,000 - 194,000; Full time

Job summary

Lumen is seeking a Senior Lead Technical Product Manager to define and execute the product vision, strategy, and roadmap for a portfolio of technology services. You will balance business goals, customer needs, and technical feasibility to deliver scalable, high-value solutions across automation, self-service, and modernization initiatives.

You will lead cross-functional Agile delivery with backlog management, story refinement, and sprint execution, partnering with engineering, operations, and

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field required.
• 8+ years of experience as a Technical Product Owner/Manager or similar, with cloud experience preferred.
• Strong understanding of software development lifecycles, API design, devops, cloud computing, and data management.
• Excellent organizational and leadership skills, with ability to inspire teams toward a shared vision.
• Exceptional verbal and written communication skills for diverse audiences.
• Proficiency in Agile frameworks (Scrum/Kanban) and tools like Jira or Trello.
• Ability to think critically and address challenges with innovative solutions.

Responsibilities

• Develop and maintain a prioritized roadmap for capabilities, enhancements, and platform evolution.
• Balance business priorities, technical feasibility, customer demand, and operational needs.
• Continuously evaluate opportunities to improve efficiency, adoption, and user experience.
• Define, catalog, and standardize services and capabilities within the workstream.
• Break complex offerings into consumable services and features.
• Establish clear service definitions, value propositions, and customer-facing outcomes.
• Drive Automation and Continuous Improvement by assessing current-state processes and identify maturity gaps.
• Champion automation, self-service capabilities, and operational simplification.
• Partner with engineering teams to improve scalability, reliability, and operational efficiency.
• Work closely with development teams to translate complex technical requirements into actionable tasks.
• Act as a technical advisor to stakeholders, providing insights and recommendations on product features and architecture.
• Manage product communications including release notes, customer feedback and other artifacts.
• Conduct regular meetings with cross-functional teams to ensure alignment and progress tracking.
• Own and prioritize the product backlog, ensuring alignment with business priorities and team capacity.
• Partner with scrum master & engineering leaders to define and refine user stories, acceptance criteria, and technical specifications.
• Facilitate sprint planning, reviews, and retrospectives to foster continuous improvement.

Skills

Technical product owner

Cloud experience

Agile methodologies

API design

DevOps

Stakeholder management

Communication

Team leadership

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Jira

Trello

Job description

Lumen is seeking a Senior Lead Technical Product Manager to define and execute the product vision, strategy, and roadmap for a portfolio of technology services. You will balance business goals, customer needs, and technical feasibility to deliver scalable, high-value solutions across automation, self-service, and modernization initiatives.

You will lead cross-functional Agile delivery with backlog management, story refinement, and sprint execution, partnering with engineering, operations, and