Remote Senior Technical Product Leader – AI & Cloud

Lumen; Carson City (NV); On-site; USD 145,000 - 194,000; Full time

Job summary

Lumen is seeking a Senior Lead Technical Product Manager to define and execute the product vision, strategy, roadmap, and priorities for technology services and platforms. You will drive service modernization through automation, self-service capabilities, and continuous improvement to enhance reliability and customer experience.

You will lead cross-functional Agile delivery, manage backlogs, refine user stories, and align engineering, operations, and business teams to deliver scalable,

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience as a Technical Product Owner/Manager or similar role, with a focus on technical products.
• Strong understanding of software development lifecycles, API design, DevOps, cloud computing, and data management.
• Excellent organizational and leadership skills with the ability to inspire and guide teams toward a shared vision.
• Exceptional verbal and written communication skills to convey technical concepts to diverse audiences.
• Proficiency in Agile frameworks such as Scrum or Kanban, as well as tools like Jira or Trello.
• Ability to think critically and address challenges with innovative solutions.
• Experience in a dynamic environment with shifting priorities and new opportunities.

Responsibilities

• Develop and maintain a prioritized roadmap for capabilities, enhancements, and platform evolution.
• Balance business priorities, technical feasibility, customer demand, and operational needs.
• Continuously evaluate opportunities to improve efficiency, adoption, and user experience.
• Define, catalog, and standardize services and capabilities within the workstream.
• Break complex offerings into consumable services and features.
• Establish clear service definitions, value propositions, and customer-facing outcomes.
• Drive automation and continuous improvement by assessing current-state processes and identify maturity gaps.
• Champion automation, self-service capabilities, and operational simplification.
• Partner with engineering teams to improve scalability, reliability, and operational efficiency.
• Work closely with development teams to translate complex technical requirements into actionable tasks.
• Act as a technical advisor to stakeholders, providing insights and recommendations on product features and architecture and serve as the primary point of contact for all technical product-related queries.
• Manage product communications including release notes, customer feedback and other artifacts
• Conduct regular meetings with cross-functional teams to ensure alignment and progress tracking.
• Own and prioritize the product backlog, ensuring alignment with business priorities and team capacity.
• Partner with scrum master & engineering leaders to define and refine user stories, acceptance criteria, and technical specifications.
• Facilitate sprint planning, reviews, and retrospectives to foster continuous improvement.

Skills

API design

DevOps

Cloud computing

Data management

Agile (Scrum/Kanban)

Stakeholder communication

Education

Bachelor's degree in Computer Science or Engineering

Tools

Jira

Trello

Job description

Lumen is seeking a Senior Lead Technical Product Manager to define and execute the product vision, strategy, roadmap, and priorities for technology services and platforms. You will drive service modernization through automation, self-service capabilities, and continuous improvement to enhance reliability and customer experience.

You will lead cross-functional Agile delivery, manage backlogs, refine user stories, and align engineering, operations, and business teams to deliver scalable,