Senior Lead Software Engineer — AI/ML Platform Leader

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Lead Software Engineer within Enterprise technology AI/ML Data Platforms to build scalable data solutions and mentor teams.

You will engage in root cause analysis, production changes, budgetary considerations, and staffing challenges while driving strategic change with colleagues across the global network. Responsibilities include leading incident management, applying AI-assisted development practices, and ensuring secure, reliable software delivery.

Qualifications

• Proficient in site reliability culture and implementing SRE within apps.
• Proficiency in running production incident calls and incident resolution.
• Experience in observability with SLI/SLO/SLA and telemetry using listed tools.
• Strong understanding of SLI/SLO/SLA and Error Budgets.
• Proficiency in Python or PySpark for AI/ML modeling.
• Experience with enterprise‑authorized AI‑assisted software development tools.
• Able to build tools to automate repeated tasks.
• Hands-on experience in system design, resiliency, testing, and disaster recovery.
• Understanding of network topologies, load balancing, and CDNs.
• Strong understanding of responsible AI use and coaching on compliant usage.

Responsibilities

• Expertise in application development and support with multiple technologies such as Databricks, Snowflake, AWS, Kubernetes.
• Coordinate incident management coverage to ensure effective resolution of application issues.
• Collaborate with cross-functional teams to perform root cause analysis and implement production changes.
• Mentor and guide team members to foster innovation and strategic change.
• Drives adoption and governance of AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes, while establishing validation standards.
• Applies knowledge of tools within the SDLC toolchain to improve automation at scale.
• Develop and support AI/ML solutions for troubleshooting and incident resolution.

Skills

Site reliability

Incident management

Observability tools

SLI/SLO/SLA

Python/PySpark

AI-assisted tools

Automation to reduce toil

System design

Networking basics

Responsible AI

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Job description

JPMorgan Chase & Co. is seeking a Senior Lead Software Engineer within Enterprise technology AI/ML Data Platforms to build scalable data solutions and mentor teams.

You will engage in root cause analysis, production changes, budgetary considerations, and staffing challenges while driving strategic change with colleagues across the global network. Responsibilities include leading incident management, applying AI-assisted development practices, and ensuring secure, reliable software delivery.