Senior Lead QA Engineer - Salesforce & Web Apps

001 The Northern Trust Company; Chicago (IL); On-site; USD 96,000 - 162,000; Full time

Benefits offered by this job

401k and pension

Health and welfare benefits

Paid time off

Parental and caregiver leave

Life & accident insurance

Discretionary bonus program

Job summary

Northern Trust is seeking an experienced Senior Lead in Software Quality Engineering to drive testing strategy across Salesforce, custom applications, APIs, and web platforms. The role requires hands-on automation expertise, leadership, and risk-based decision-making to deliver secure, high-performing solutions.

You will mentor engineers, collaborate with product and architecture teams, and evaluate AI-assisted testing tools to improve productivity and quality across multi-initiative programs.

Qualifications

• Bachelor’s degree in computer science, engineering, information systems, or related field, or equivalent.
• Typically 10+ years of software testing or quality engineering experience, with at least 3 years in a technical lead role.
• Hands-on experience testing Salesforce, custom enterprise apps, APIs, and integrations.
• Experience building test automation using modern programming languages and frameworks.
• Strong understanding of SDLC, Agile, DevOps, CI/CD, and shift-left practices.
• Experience with functional, regression, integration, end-to-end, performance, security, accessibility testing.
• Proficiency with API testing, database validation, source control, and defect-tracking tools.

Responsibilities

• Own end-to-end quality engineering strategy for Salesforce and web apps.
• Lead test planning, estimation, execution, and release-readiness assessments.
• Design scalable automation for UI, API, and data- validation testing.
• Establish risk-based testing and quality gates in Agile/CI/CD.
• Mentor quality engineers and coordinate with distributed teams.
• Apply AI-assisted testing tools and observability practices.

Skills

Salesforce testing

Automation frameworks

API testing

Java

JavaScript/TypeScript

Python

C#

DevOps

Agile

Leadership

Education

Bachelor’s degree in CS/Engineering or related field

Tools

Selenium

Playwright

Cypress

WebdriverIO

Cucumber

REST Assured

Postman/Newman

Azure DevOps

GitHub Actions

Jenkins

Job description

Northern Trust is seeking an experienced Senior Lead in Software Quality Engineering to drive testing strategy across Salesforce, custom applications, APIs, and web platforms. The role requires hands-on automation expertise, leadership, and risk-based decision-making to deliver secure, high-performing solutions.

You will mentor engineers, collaborate with product and architecture teams, and evaluate AI-assisted testing tools to improve productivity and quality across multi-initiative programs.