Senior Lead Project Manager, People Office PMO

FIS; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Internal career growth

Learning opportunities

Inclusive work environment

Impact in fintech

Community involvement

Job summary

Fidelity Information Services, LLC is seeking an experienced Senior Project Manager to lead complex HR initiatives that align with company strategy and employee experience improvements.

You will partner with People Office leaders and enterprise teams to deliver multi-functional programs leveraging AI-enabled technologies.

Qualifications

• 12+ years of experience leading complex HR projects or programs.
• Bachelor's degree in business, HR, or related field.
• Experience with cross-functional initiatives spanning HR, technology, policy, and change.
• Knowledge of project management standards and governance.
• Track record of delivering high-visibility programs.

Responsibilities

• Lead strategic People Office projects with clear outcomes, milestones, owners, and measures.
• Oversee projects throughout lifecycle, managing scope, timeline, resources, and cost.
• Establish governance including risk, issues, dependencies, and executive reporting.
• Coordinate initiatives across People Office functions and enterprise teams.
• Lead multidisciplinary teams across HR and technology to align objectives and decisions.
• Anticipate and manage risks and dependencies affecting employees and programs.

Skills

Project management

Cross-functional leadership

HR transformation

Stakeholder management

AI-enabled delivery

Education

Bachelor's degree

Job description

Type Of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Job Description

Millions of people interact with FIS-powered technology every day, often without realizing it. Behind those experiences are teams of innovators, problem solvers and collaborators working to make financial services more connected, efficient and accessible. Join us and help shape what's next in fintech.

About The Role

• Lead complex, highly visible projects that advance FIS priorities and improve the employee experience. Partner with leaders across The People Office to translate TPO strategy into executable plans and lead initiatives spanning areas such as talent, learning, organizational effectiveness, total rewards, HR operations, employee experience, workforce technology, and others
• Work closely with People Office leaders and subject matter experts as well as Technology, Finance, Legal, Risk & Compliance, Corporate Communications and other enterprise partners to navigate dependencies, manage risk and deliver sustainable business and employee outcomes
• Bring structure to complex and ambiguous initiatives, establish accountability across teams and provide leaders with clear visibility into delivery. You will also bring an AI-forward mindset to how you work, active use AI-enabled technologies to improve project delivery, decision-making, productivity and employee experiences, and explore opportunities of where to potentially incorporate AI, while partnering with the appropriate teams to support responsible adoption

Your Key Responsibilities

• Lead complex, strategic People Office projects, translating TPO strategy and priorities into integrated plans with clear outcomes, milestones, owners, dependencies and measures of success
• Oversee assigned projects throughout the project lifecycle, ensuring alignment to intended employee and business outcomes while managing scope, quality, timeline, resources and cost
• Establish effective project governance and delivery discipline, including milestone management, risks and issues, dependencies, decisions, financials, resource planning, executive reporting and escalation
• Partner with TPO leaders and subject matter experts across People Office functions to coordinate initiatives that span various TPO processes, policies, programs, technology, data and organizational change
• Lead multidisciplinary teams across HR, Technology and enterprise functions, creating alignment around objectives, responsibilities, critical decisions and delivery expectations
• Anticipate and manage risks, issues and dependencies associated with complex people initiatives, including impacts to employees, TPO operations, technology, regulatory requirements and other enterprise programs

What You Bring

Required qualifications

• 12+ years of experience leading complex projects and programs in Human Resources, enterprise transformation, financial services or a related field, or an equivalent combination of education and experience
• Bachelor's degree in business administration, human resources, project or program management or a related discipline, or an equivalent combination of education, training and work experience
• Significant experience leading cross-functional projects and programs that involve HR processes, technology, policy, organizational change, employee experience or other workforce-related capabilities
• Extensive knowledge of project and program management standards, processes and practices and demonstrated ability to apply them to complex, highly visible initiatives
• Demonstrated success leading large programs with significant organizational complexity, interdependencies, executive visibility and employee or business impact

Preferred Qualifications

• Project Management Professional (PMP), Program Management Professional (PgMP), Agile or other relevant project/program management certification
• Experience leading large-scale HR transformation programs involving HR technology, employee experience, talent, learning, organizational effectiveness, total rewards, workforce processes or HR operating models
• Experience leading implementation or transformation initiatives involving enterprise HR platforms, digital employee experiences, workforce data, automation or AI-enabled capabilities

What We Offer You

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.

Here's What Else We Offer

• Opportunities to make an impact in fintech
• Internal career growth opportunities
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undertake a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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