Senior Lead Project Manager, People Office PMO

FIS Management Services; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

FIS Management Services is seeking an experienced Senior Project Leader to drive complex HR and enterprise transformation initiatives. You will translate People Office strategy into executable plans, oversee cross-functional programs, and partner with enterprise teams to deliver measurable employee and business outcomes.

You will bring an AI-forward mindset, leveraging AI-enabled tools to improve delivery, decision-making and productivity while maintaining governance, risk and budget controls.

Qualifications

• 12+ years of experience leading complex projects and programs in HR, enterprise transformation or related fields.
• Bachelor's degree in business administration, human resources, project or program management or related discipline.
• Significant experience leading cross-functional projects and programs involving HR processes, technology, policy or change.
• Extensive knowledge of project and program management standards, processes and practices.
• Demonstrated success leading large programs with organizational complexity and executive visibility.

Responsibilities

• Lead complex, strategic People Office projects translating strategy into integrated plans with clear outcomes and milestones.
• Oversee projects lifecycle ensuring alignment to employee and business outcomes and managing scope, quality, timeline, resources and cost.
• Establish governance and delivery discipline including milestone management, risks, issues and escalation.
• Coordinate initiatives across People Office functions and enterprise partners.
• Lead multidisciplinary teams across HR, Technology and other functions to align objectives and decisions.
• Anticipate and manage risks and dependencies affecting employees, operations and compliance.

Skills

Project management

Cross-functional leadership

HR transformation

Stakeholder management

Education

Bachelor's degree in business administration, human resources, project or program management

Job description

Job Description

Millions of people interact with FIS-powered technology every day, often without realizing it. Behind those experiences are teams of innovators, problem solvers and collaborators working to make financial services more connected, efficient and accessible. Join us and help shape what's next in fintech.

About the role

Lead complex, highly visible projects that advance FIS priorities and improve the employee experience. Partner with leaders across The People Office to translate TPO strategy into executable plans and lead initiatives spanning areas such as talent, learning, organizational effectiveness, total rewards, HR operations, employee experience, workforce technology, and others.

Work closely with People Office leaders and subject matter experts as well as Technology, Finance, Legal, Risk & Compliance, Corporate Communications and other enterprise partners to navigate dependencies, manage risk and deliver sustainable business and employee outcomes.

Bring structure to complex and ambiguous initiatives, establish accountability across teams and provide leaders with clear visibility into delivery. You will also bring an AI-forward mindset to how you work, active use AI-enabled technologies to improve project delivery, decision-making, productivity and employee experiences, and explore opportunities of where to potentially incorporate AI, while partnering with the appropriate teams to support responsible adoption.

Your key responsibilities

Lead complex, strategic People Office projects, translating TPO strategy and priorities into integrated plans with clear outcomes, milestones, owners, dependencies and measures of success.

Oversee assigned projects throughout the project lifecycle, ensuring alignment to intended employee and business outcomes while managing scope, quality, timeline, resources and cost.

Establish effective project governance and delivery discipline, including milestone management, risks and issues, dependencies, decisions, financials, resource planning, executive reporting and escalation.

Partner with TPO leaders and subject matter experts across People Office functions to coordinate initiatives that span various TPO processes, policies, programs, technology, data and organizational change.

Lead multidisciplinary teams across HR, Technology and enterprise functions, creating alignment around objectives, responsibilities, critical decisions and delivery expectations.

Anticipate and manage risks, issues and dependencies associated with complex people initiatives, including impacts to employees, TPO operations, technology, regulatory requirements and other enterprise programs.

What you bring

Required qualifications

• 12+ years of experience leading complex projects and programs in Human Resources, enterprise transformation, financial services or a related field, or an equivalent combination of education and experience.
• Bachelor's degree in business administration, human resources, project or program management or a related discipline, or an equivalent combination of education, training and work experience.
• Significant experience leading cross-functional projects and programs that involve HR processes, technology, policy, organizational change, employee experience or other workforce-related capabilities.
• Extensive knowledge of project and program management standards, processes and practices and demonstrated ability to apply them to complex, highly visible initiatives.
• Demonstrated success leading large programs with significant organizational complexity, interdependencies, executive visibility and employee or business impact.

Preferred qualifications

• Project Management Professional (PMP), Program Management Professional (PgMP), Agile or other relevant project/program management certification.
• Experience leading large-scale HR transformation programs involving HR technology, employee experience, talent, learning, organizational effectiveness, total rewards, workforce processes or HR operating models.
• Experience leading implementation or transformation initiatives involving enterprise HR platforms, digital employee experiences, workforce data, automation or AI-enabled capabilities.

What we offer you

At FIS, your career journey is yours to shape. We provide the tools, experiences and support to help you reach what's next.

Here's what else we offer

• Opportunities to make an impact in fintech
• Internal career growth opportunities
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity,