Senior Lead Installation Technician

Leidos; Alexandria (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Leidos in Alexandria, VA seeks a Senior Lead Installation Technician to head installation activities, coordinate cross-functional teams, and ensure secure deployments of end-user devices. You will manage projects, mentor junior staff, and interface with customers and program leadership.

The role requires DoD 8140.03 aligned certifications, US citizenship, TS/SCI with poly, and up to 25% travel across US sites.

Qualifications

• Must meet DoD 8140.03 IT cert requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).
• Bachelor's degree with 8+ years of relevant experience, or advanced degrees with relevant experience.
• Active TS/SCI with polygraph is required for this position or willingness to obtain and maintain a poly.
• U.S. Citizenship is required for government contracts.
• Travel up to 25% worldwide, primarily within the continental U.S.

Responsibilities

• Install, configure, decommission, and support end-user devices; lead installation teams across multiple technical groups.
• Coordinate personnel and project management across site installs; provide technical oversight.
• Develop technical solutions to complex problems across multiple disciplines.
• Establish and enforce installation standards and security posture for network equipment per DoD mandates.
• Mentor junior technicians and lead multiple teams or workstreams.

Skills

Team leadership

Project management

Technical oversight

Communication

Network hardware

Education

Bachelor's degree

Master's degree

Associate degree

High School Diploma

Job description

Senior Lead Installation Technician

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Primary Tasks

• Responsible for installation, configuration, decommissioning, and support of the customer’s end user devices. Lead installation teams while coordinating across multiple technical teams and interfacing with customers, Leidos program managers, and project managers. For entire projects, responsible for personnel and project management coordination during site installs. Assign personnel to various projects, direct their activities, evaluate their work, and provide technical oversight across concurrent installation efforts. Manage entire projects spanning multiple technical areas, working to achieve key project/program objectives and deliverables. Provides primary interface with contractor support service groups and customer stakeholders.
• Develops and leads technical solutions to complex problems impacting multiple technical areas or disciplines.
• Provides installation and advanced troubleshooting support for desktops (thin and thick clients), printers, monitors, KVMs, phones, scanners, and related peripheral devices.
• Establishes and enforces cable management and installation standards to ensure secure, supportable, and professional implementations.
• Deploys a wide variety of new hardware, software, and upgrades to existing installations.
• Confirms required security posture on all network equipment in accordance with DoD and local command mandates and requirements, including updates, STIGs, IOS upgrades, and other network security requirements.
• Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations.
• Plans, coordinates, and schedules installs to minimize disruption to customer operations and business workflow.
• Understands, implements, and follows processes in accordance with current policies and procedures.
• Leads, mentors, and develops junior installation technicians and provides guidance to less experienced professionals.
• Serves as a team lead or task lead and may oversee multiple teams or installation workstreams.
• Communicates status, risks, and recommendations to customer and program leadership and supports process improvement and execution planning.

Basic Qualifications

• Must be able to work independently as a primary customer interface, manage time effectively, prioritize problems, and provide reporting across multiple competing priorities and project demands.
• Strong verbal and written communication skills to effectively interface with military officials, managers, customer stakeholders, subcontractors, and technical teammates across multiple areas.
• Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
• Expert knowledge of IT and network security best practices and protocols, with the ability to apply advanced technical principles, theories, and concepts to complex operational environments.
• Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).
• Education: Candidate must have a Bachelor's degree with 8 years of relevant experience, Master’s degree with 6 years, Associate’s degree with 10 years, or High School Diploma with 12 years.

Required Clearance

• Due to the nature of the government contracts we support, US Citizenship is required.
• An active TS/SCI with polygraph is required for this position or TS/SCI and willingness to obtain and maintain a poly.

Travel

• Potentially up to 25% worldwide, majority in continental U.S.

Desired Qualifications

• 5+ years of experience leading or managing teams of IT professionals.
• Experience leading enterprise-scale installation, technology refresh, or site deployment efforts.
• Experience coordinating across multiple technical teams and customer organizations.
• Demonstrated ability to manage large projects or processes with moderate impact on program outcomes.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.