Senior Lead Infrastructure Engineer - Network Engineer

J.P. Morgan; Wilmington (DE); On-site; USD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company as a Senior Network Infrastructure Engineer, where your expertise will shape the future of network engineering. In this role, you'll lead initiatives supporting both on-premises and cloud solutions, ensuring optimal performance and security. Collaborate with cross-functional teams to enhance user experiences and drive continuous improvements in network reliability. If you're passionate about technology and eager to make a significant impact, this position offers a unique opportunity to innovate and excel in a dynamic environment.

Qualifications

• 5+ years of experience in network engineering with formal training.
• Strong understanding of cloud services and their impact on network design.

Responsibilities

• Drive engineering strategy for network infrastructure and cloud-based solutions.
• Lead design and management of network solutions ensuring high availability.

Skills

Network Engineering

Cloud Services (AWS, GCP, Azure)

Network Performance Analysis

Incident Management

Communication Skills

Analytical Thinking

Education

Formal training or certification in network engineering

Tools

Splunk

Dynatrace

Infrastructure-as-Code (IaC)

Job description

Join a team where you can significantly shape the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.

As a Senior Network Infrastructure Engineer at JPMorgan Chase within the Consumer & Community Banking sector, you will demonstrate both depth and breadth of knowledge regarding network infrastructure, applications, and technical processes across multiple technical disciplines. You will specialize in network engineering to drive programs or initiatives consisting of multiple technologies and applications.

Job Responsibilities:

• Drive engineering strategy for network infrastructure, including both on-premises and cloud-based solutions, to support the Consumer Line of Business.
• Lead the design, implementation, and management of network solutions, ensuring high availability, security, and performance.
• Drive end to end troubleshooting of network performance issues.
• Analyze upcoming network changes and ensure communication of relevant impacts to stakeholders.
• Enhance reliability and quality, and reduce time to resolve issues in network incidents.
• Implement continuous process improvements, including policy, procedures, and network monitoring.
• Identify, coordinate, and implement initiatives/projects that create efficiencies and optimize network operations.
• Measure and optimize network performance, with a focus on anticipating customer needs and innovating to continually improve.
• Provide primary operational support and engineering for network platforms. Show leadership in resolving production issues and manage teams to ensure minimal customer impact.
• Debug and optimize network systems and automate routine tasks.
• Collaborate with cross-functional teams to identify potential risks and opportunities to improve user experiences.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification in network engineering concepts and 5+ years of applied experience.
• Strong understanding of business technology drivers and their impact on network architecture design, performance, and monitoring.
• Excellent communication skills, with the ability to adapt messaging to different audiences and deliver critical information clearly and concisely.
• Analytical thinker with business acumen and a solution-based focus on incident and problem management.
• Proven experience in building or supporting network environments, including cloud services like AWS, GCP, or Azure.
• Experience using network management and monitoring tools.
• Experience with Infrastructure-as-Code (IaC) for network configurations.
• Experience with high-volume, mission-critical network applications and their interdependencies.

Preferred Qualifications, Capabilities, and Skills:

• Ability to leverage tools like Splunk and Dynatrace for network issue identification and troubleshooting.
• Experience with ITIL processes such as incident, problem, and lifecycle management.
• Knowledge of container platforms and their network implications.
• Strong understanding of network architecture, design, and business processes.
• Experience working in large, collaborative teams to achieve organizational goals.