Senior Launch Readiness & CSI Analyst

1976 Walt Disney Attractions Technology LLC; California (MO); On-site; USD 98,000 - 131,000; Full time

Job summary

Disney Experiences Technology seeks a Sr Business & Information Analyst to support Launch Readiness and Continual Service Improvement across parks and commerce technology. You will lead or support Lean/Six Sigma efforts, analyze performance data, and design dashboards for exec reviews.

Expect on-site collaboration in Anaheim with Disneyland Resort partners and a focus on availability and process improvement.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years in a high-velocity operations environment.
• Strong analytical and problem-solving skills with data-to-action ability.

Responsibilities

• Drive continuous service improvement with cross-functional teams.
• Lead Lean and Six Sigma activities including root-cause analysis.
• Analyze operational data and KPI trends to identify improvements.
• Create dashboards and executive summaries for monitoring.
• Support launch readiness for major initiatives and product launches.
• Provide on-site liaison in Anaheim to coordinate with site partners.

Skills

High-velocity operations

ITSM experience

Data-driven decisions

Lean Six Sigma

Cross-functional leadership

Problem solving

Project launch execution

Dashboard analytics

Education

Bachelor’s degree

Tools

Power BI

Tableau

Job description

Disney Experiences Technology seeks a Sr Business & Information Analyst to support Launch Readiness and Continual Service Improvement across parks and commerce technology. You will lead or support Lean/Six Sigma efforts, analyze performance data, and design dashboards for exec reviews.

Expect on-site collaboration in Anaheim with Disneyland Resort partners and a focus on availability and process improvement.