Senior Large-Loss Claims Lead (Hybrid) – Negotiation Expert

Progressive; Federal Way (WA); Hybrid; USD 73,000 - 107,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision coverage

Wellness & mental health programs

Paid time off, volunteering

Job summary

Progressive is seeking a claims specialist to join our team, focusing on large-loss injury claims valued over $60k. You’ll investigate intricate cases, consult with police, medical professionals, claimants and others, and help determine coverage, liability and total claim value.

This role blends office collaboration with in-person meetings a few days per month. You’ll join a supportive group with coaching and opportunities for growth in a hybrid setting.

Qualifications

• Six years of relevant work experience with three years in claims handling.
• Three years in claims handling and a bachelor’s degree.
• Five years of relevant work experience with three years in claims handling and an associate degree.

Responsibilities

• Investigate large-loss injury claims valued over $60k and determine coverage and liability.
• Consult with police officers, medical professionals, claimants and others involved in the accident.
• Coordinate with legal teams as needed, including discovery tools and litigation steps.
• Prepare documentation to support claim value and settlements.

Skills

Rapport building

Negotiation

Customer service

Organizational skills

Problem solving

Multi-tasking

Prioritization

Civil procedure knowledge

Discovery tools

Education

Bachelor’s degree

Associate degree

Job description

Progressive is seeking a claims specialist to join our team, focusing on large-loss injury claims valued over $60k. You’ll investigate intricate cases, consult with police, medical professionals, claimants and others, and help determine coverage, liability and total claim value.

This role blends office collaboration with in-person meetings a few days per month. You’ll join a supportive group with coaching and opportunities for growth in a hybrid setting.