Senior Laboratory Operations & LIS Specialist

shusa; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Sonic Healthcare USA, Inc is seeking a Senior Laboratory Operations Specialist to support and enhance laboratory operations and LIS products and services. You will analyze data to inform decisions and serve as a liaison between Laboratory Operations, IT, and business stakeholders to ensure requirements support operations.

The role focuses on requirements elicitation, process improvement, and effective communication to drive quality results and compliance within a 40-hour week.

Qualifications

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Understanding of computer languages used within databases.
• Understanding of database design and construction.
• Strong understanding of laboratory operations and Laboratory Information Systems (LIS).

Responsibilities

• Elicits, analyzes, specifies, and validates the business needs of customers and end users.
• Maintains knowledge of laboratory safety procedures for biohazards and chemicals, as well as quality control procedures and regulations.
• Understands laboratory operations protocols and executes responsibilities with strong attention to detail.
• Drives results through service, quality, and continuous improvement by ensuring procedures and processes are in place that lead to the delivery of quality results and continually reassessing their effectiveness.
• Trains incoming Laboratory Operations Specialists by following established SOPs and operational procedures.
• Conducts interviews to gather customer requirements through workshops, site visits, workflow storyboards, use cases, scenarios, and other methods.

Skills

Verbal communication

Written communication

Organizational skills

Database languages

Database design

LIS knowledge

Tools

Microsoft Office

Job description

Sonic Healthcare USA, Inc is seeking a Senior Laboratory Operations Specialist to support and enhance laboratory operations and LIS products and services. You will analyze data to inform decisions and serve as a liaison between Laboratory Operations, IT, and business stakeholders to ensure requirements support operations.

The role focuses on requirements elicitation, process improvement, and effective communication to drive quality results and compliance within a 40-hour week.