Senior Labor Relations Business Partner

Jobtailor; Connecticut; On-site; USD 90,000 - 150,000; Full time

Job summary

Starbucks is seeking a Labor Relations professional to lead market engagement strategies, coach leadership on labor relations, and align activities with the company’s values. You will analyze partner data to identify trends, build partnerships with union representatives, and advise on risk mitigation across retail, manufacturing, and distribution teams.

The role requires experience in labor relations and HR, strong communication, and ability to operate across multiple states including NY, MA,

Qualifications

• Understanding of labor and human resources related laws and regulations, including the NLRA, Title VII, ADA, ADAA, ADEA, FMLA, and state/local laws and ordinances
• 3–7 years of experience in Labor Relations, Human Resources, and/or Employee Relations
• Demonstrated experience building collaborative and trusting partnerships with union counterparts
• Experience integrating labor relations practices into business operations
• Sound understanding of employee relations practices
• Effective verbal and written communication skills
• Solid technical business writing skills
• Strong facilitation and presentation skills
• Experience solving complex opportunities
• Experience facilitating training courses and leading meetings
• Proficiency with technology and case management systems, including Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Microsoft Teams, and project management systems
• Ability to be based in upstate New York, Massachusetts, Maine, New Hampshire, Vermont, Connecticut, or Rhode Island

Responsibilities

• Lead market engagement strategies prioritizing labor relations education, coaching support, risk mitigation, and leader capability building
• Ensure alignment with Starbucks’ Mission and Values in labor relations activities
• Analyze business and partner experience data to identify trends and inform decision-making
• Cultivate relationships with union representatives and internal stakeholders
• Serve as a trusted advisor on labor relations matters and proactively minimize risks to the partner experience
• Facilitate strategic guidance and consultation on labor relations issues across retail, support, and PRO teams
• Support partners and leaders throughout retail, manufacturing, and distribution
• Facilitate training courses and lead meetings

Skills

Labor Relations

Human Resources

Employee Relations

Business Writing

Risk Mitigation

Data Analysis

Training Facilitation

Complex Problem Solving

Integration Of Labor Practices

Collaboration With Unions

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Zoom

Microsoft Teams

Project Management Systems

Job description

• Lead market engagement strategies prioritizing labor relations education, coaching support, risk mitigation, and leader capability building
• Ensure alignment with Starbucks’ Mission and Values in labor relations activities
• Analyze business and partner experience data to identify trends and inform decision-making
• Cultivate relationships with union representatives and internal stakeholders
• Serve as a trusted advisor on labor relations matters and proactively minimize risks to the partner experience
• Facilitate strategic guidance and consultation on labor relations issues across retail, support, and PRO teams
• Support partners and leaders throughout retail, manufacturing, and distribution
• Facilitate training courses and lead meetings

Requirements

• Understanding of labor and human resources related laws and regulations, including the NLRA, Title VII, ADA, ADAAA, ADEA, FMLA, and state/local laws and ordinances
• 3–7 years of experience in Labor Relations, Human Resources, and/or Employee Relations
• Demonstrated experience building collaborative and trusting partnerships with union counterparts
• Experience integrating labor relations practices into business operations
• Sound understanding of employee relations practices
• Effective verbal and written communication skills
• Solid technical business writing skills
• Strong facilitation and presentation skills
• Experience solving complex opportunities
• Experience facilitating training courses and leading meetings
• Proficiency with technology and case management systems, including Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Microsoft Teams, and project management systems
• Ability to be based in upstate New York, Massachusetts, Maine, New Hampshire, Vermont, Connecticut, or Rhode Island

Core Competencies

Demonstrates expertise in labor relations and human resources, with a strong understanding of relevant laws and regulations. Proven ability to build collaborative partnerships and facilitate training while effectively communicating and mitigating risks in labor relations.

Highest-signal resume keywords

• Labor Relations Experience
• Understanding Of Labor Laws
• Effective Communication Skills
• Facilitation And Presentation Skills
• Proficiency With Case Management Systems

Hard Skills

• Labor Relations
• Human Resources
• Employee Relations
• Business Writing
• Risk Mitigation
• Data Analysis
• Training Facilitation
• Complex Problem Solving
• Integration Of Labor Practices
• Collaboration With Unions

Soft Skills

• Trust Building
• Coaching Support
• Strategic Guidance

Industry Keywords

• NLRA
• Title VII
• ADA
• ADAAA
• ADEA
• FMLA
• State Laws
• Local Ordinances

Tools & Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Zoom
• Microsoft Teams
• Project Management Systems