Senior Lab Operations & Quality Leader

Kaiser Permanente; San Jose (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

Kaiser Permanente in San Jose, CA is seeking a Senior Laboratory Manager to oversee daily lab operations, ensure timely reporting, and maintain compliance with quality and regulatory standards. You will manage credentialed and non-credentialed staff, develop talent, and lead quality initiatives across the laboratory setting.

The role emphasizes strategic planning, performance management, and collaboration with cross-functional teams to deliver safe, accurate, and timely diagnostic services for

Qualifications

• Bachelor's degree in medical lab science or equivalent; California licensure or eligibility.
• Minimum five years in a healthcare leadership role.
• Experience in laboratory operations, QA, safety, and regulatory standards.

Responsibilities

• Lead and develop teams; set goals, coach, and drive performance improvements.
• Translate business plans into actionable lab initiatives and manage resources.
• Ensure compliance with policies and procedures; monitor costs and forecasting.
• Oversee competency development, training, and credentialing across personnel.
• Coordinate regulatory and accreditation activities; liaise with internal and external partners.
• Drive quality improvements and performance initiatives across the laboratory.

Skills

Leadership

Budget management

People management

Cross-functional collaboration

Change management

Education

Bachelor's degree in medical lab science

California licensure or eligibility

Tools

Laboratory Information System (LIS)

Job description

Kaiser Permanente in San Jose, CA is seeking a Senior Laboratory Manager to oversee daily lab operations, ensure timely reporting, and maintain compliance with quality and regulatory standards. You will manage credentialed and non-credentialed staff, develop talent, and lead quality initiatives across the laboratory setting.

The role emphasizes strategic planning, performance management, and collaboration with cross-functional teams to deliver safe, accurate, and timely diagnostic services for