Senior Lab Operations Leader for Growth & Quality

Sotera Health Company; Salt Lake City (UT); On-site; USD 120,000 - 160,000; Full time

Job summary

Sotera Health Company is seeking a Senior Manager of Laboratory Operations to provide strategic and operational leadership for a high-performing laboratory within our Healthcare Reprocessing Group.

You will oversee laboratory operations, lead and develop managers and technical teams, drive continuous improvement initiatives, and partner cross-functionally to support business growth and exceptional customer experiences.

Qualifications

• Bachelor’s degree required.
• Leadership experience with teams or managers.
• Experience overseeing operations, metrics, workforce planning, and business processes.
• Degree in a scientific discipline or related field (preferred).
• Laboratory operations leadership experience (preferred).
• Experience within medical device, healthcare, life sciences, pharmaceutical, biotechnology, or related regulated industries (preferred).
• Experience with quality systems and regulatory standards including GMP, GLP, and/or ISO requirements (preferred).

Responsibilities

• Lead laboratory operations, ensuring quality, efficiency, and service excellence.
• Drive key metrics like quality, utilization, turnaround time, customer satisfaction, and financial goals.
• Partner with senior leadership to execute strategic initiatives and support long-term business growth.
• Manage departmental budgets, resource planning, staffing strategies, and capital investment initiatives.
• Monitor and optimize operational workflows, capacity planning, and laboratory utilization to meet customer expectations and business demands.
• Champion continuous improvement efforts that increase efficiency, improve quality, and reduce waste.

Skills

Leadership

Budget management

Change leadership

Communication

Project management

Customer focus

Team development

Strategic thinking

Education

Bachelor’s degree

Science-related degree

Tools

Quality systems

GMP/GLP/ISO compliance

Job description

Sotera Health Company is seeking a Senior Manager of Laboratory Operations to provide strategic and operational leadership for a high-performing laboratory within our Healthcare Reprocessing Group.

You will oversee laboratory operations, lead and develop managers and technical teams, drive continuous improvement initiatives, and partner cross-functionally to support business growth and exceptional customer experiences.