Senior L3 Java Support Engineer — Remote (Mexico)

Turtle Trax S.A.; United States; On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Remote work (Mexico)

Production support focus

Job summary

Turtle Trax S.A. is seeking an L3 Java Support Engineer to act as a technical authority for complex production issues in a 100% remote role based in Mexico.

The ideal candidate will have 7–10 years of hands-on Java development or advanced production support, deep knowledge of Java/J2EE, and experience with multi-server apps, databases, and SDLC compliant deployments. Join us to drive stability and fast incident resolution across teams.

Qualifications

• 7–10 years of hands-on Java development and/or advanced (L2+/L3) application support.
• Core Java/J2EE with Rest API, Servlet, JSP, JDBC, Hibernate, and Spring.
• Advanced experience with multi-server environments (Tomcat, JBoss, WebSphere, WebLogic).
• Advanced hands-on experience with Oracle, DB2, or Sybase.
• Unix scripting (Shell, Perl) at mid to advanced level.
• Experience with job schedulers (Autosys, Crontab) and IDEs (Eclipse, NetBeans).
• CI/CD and DevOps experience with Git, Jenkins, and related tools.
• Experience in a Support model (L2+/L3) and production tooling (Jira, ServiceNow).
• Experience deploying production code changes following SDLC processes.

Responsibilities

• Provide L3 production support and deep-dive troubleshooting for Java-based applications.
• Serve as a technical authority for complex production issues.
• Collaborate with cross-functional teams to ensure system stability and incident resolution.
• Participate in change management and SDLC-compliant deployments.

Skills

Java development

Rest API

J2EE

Unix scripting

App servers

Databases

CI/CD

DevOps tools

Jira/ServiceNow

Tools

Eclipse

NetBeans

Autosys

Crontab

Jenkins

Git

ServiceNow

Jira

Tomcat

WebSphere

WebLogic

Job description

Turtle Trax S.A. is seeking an L3 Java Support Engineer to act as a technical authority for complex production issues in a 100% remote role based in Mexico.

The ideal candidate will have 7–10 years of hands-on Java development or advanced production support, deep knowledge of Java/J2EE, and experience with multi-server apps, databases, and SDLC compliant deployments. Join us to drive stability and fast incident resolution across teams.