Senior Knowledge Architect & Incident Lead

Energy Innovation Corp; Plano (TX); On-site; USD 88,000 - 135,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible work location

Job summary

The General Motors team in Plano, TX seeks a Librarian who can read, enhance, and own a complex information system on-site. You will address incidents, push critical decisions, and identify patterns in feedback to prevent issues, all while contributing to a broader autonomy-driven initiative.

Ideal candidates have 7+ years of outcomes ownership, a calm bias toward action, strong attention to detail, and willingness to relocate to Plano for on-site work.

Qualifications

• 7+ years owning outcomes, not just completing tasks.
• Pattern recognition across many general engagements.
• Calmly fast-moving bias toward action, balanced by knowing when to wait.
• Resilience across 7 years of general cycles.
• On-site work in Plano, TX or willingness to relocate.
• Attention to detail that catches what spell-check misses.

Responsibilities

• Read a Public Speaking system you didn't build and improve it anyway
• Keep showing up for the Plano, TX work after the launch buzz fades
• Run point on general incidents until they're truly resolved
• Move general decisions forward when consensus stalls
• Spot the Plano pattern in feedback before it becomes a complaint
• Carry general knowledge that doesn't live in any wiki yet

Skills

Pattern recognition

Bias toward action

Attention to detail

Job description

The General Motors team in Plano, TX seeks a Librarian who can read, enhance, and own a complex information system on-site. You will address incidents, push critical decisions, and identify patterns in feedback to prevent issues, all while contributing to a broader autonomy-driven initiative.

Ideal candidates have 7+ years of outcomes ownership, a calm bias toward action, strong attention to detail, and willingness to relocate to Plano for on-site work.