Senior Key Accounts Manager, Cattle Genomics

Neogen; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Neogen is seeking a strategic Key Account Manager for Cattle Genomics in the United States. You will oversee assigned corporate and high-value cattle accounts, coordinating cross-functional teams to deliver genomic results and optimize adoption of genomic solutions.

The role requires strong relationship skills, analytical ability, and project management, with up to 30% travel to client locations to support implementation and ensure customer success.

Qualifications

• Bachelor's degree in Agriculture, Animal Science, Biology, or related life sciences.
• Experience in customer service, account support or a customer-facing function.
• Experience developing customer communications, training materials, or reports.
• Strong written and verbal communication skills.
• Ability to travel up to 30%.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Experience using CRM systems.

Responsibilities

• Serve as the primary point of contact for assigned corporate accounts and high-value end-user clients.
• Support broader adoption of genomic products within accounts to drive growth.
• Provide high-quality customer support focused on implementation and issue resolution.
• Develop understanding of customer business models to tailor account support.
• Manage generation and delivery of genomic results for customers.
• Maintain accurate customer documentation and monitor KPIs.
• Work with Sales to coordinate account activities and support implementation plans.
• Collaborate with Marketing to ensure accurate customer communications.

Skills

Customer relationship management

Project management

Communication

Analytical thinking

Multitasking

Education

Bachelor's degree in Agriculture, Animal Science, Biology, or related life sciences

Tools

CRM systems

Microsoft Excel

PowerPoint

Job description

Neogen is seeking a strategic Key Account Manager for Cattle Genomics in the United States. You will oversee assigned corporate and high-value cattle accounts, coordinating cross-functional teams to deliver genomic results and optimize adoption of genomic solutions.

The role requires strong relationship skills, analytical ability, and project management, with up to 30% travel to client locations to support implementation and ensure customer success.