Senior Engineer II, Key Account Technology

ASM International; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

ASM International in Phoenix, Arizona, is seeking a Senior Engineer II, Key Account Technology (Epi) to serve as a key technical interface for strategic customers. This role involves driving technology introduction and ensuring the deployment of epitaxy processes in manufacturing environments.

The ideal candidate will have a Ph.D. and deep experience in semiconductor technologies, particularly Epitaxy. Strong communication and problem-solving skills are essential, along with fluency in Korean and English. The position offers a dynamic collaborative culture.

Qualifications

• Minimum 6–7 years of industry experience after Ph.D., preferably in semiconductor wafer processing or equipment industry.
• Solid understanding of semiconductor process integration and customer manufacturing environments.
• Experience working directly with key semiconductor accounts.

Responsibilities

• Act as the primary technical interface for key customers; support Epitaxy process development.
• Drive NPI and evaluation activities at customer sites.
• Diagnose and resolve complex process and equipment issues.

Skills

Epitaxy (Epi) process expertise

Communication skills

Problem-solving skills

Fluency in Korean and English

Customer engagement

Education

Ph.D. degree in Chemical Engineering, Materials Science, Physics, or Electrical Engineering

Job description

Senior Engineer II, Key Account Technology (Epi)

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Job's mission

As a Senior Engineer II, Key Account Technology (KAT) at ASM, you will serve as a key technical interface for strategic customers, driving new technology introduction and ensuring successful deployment of epitaxy (Epi) processes in high-volume manufacturing environments.

This role combines deep process expertise with strong customer engagement, supporting NPI, resolving complex technical escalations, and influencing product development through direct customer insight. You will work closely with both customer R&D/manufacturing teams and ASM global teams to enable long-term technology success.

Selected candidates will participate in approximately 6 months of training in the United States to build deep understanding of ASM technology and product platforms.

What you will be working on

• Act as the primary technical interface for key customers, supporting Epitaxy process development and production while building strong relationships with customer R&D and manufacturing teams
• Drive NPI and evaluation activities at customer sites, leading hands‑on deployment and implementing BU‑developed BKMs and process improvements
• Execute and support customer‑specific DOE and demo activities in collaboration with process teams
• Diagnose and resolve complex process and equipment issues across development and production environments, while leading technical escalations including root cause analysis and corrective actions
• Monitor equipment performance and ensure alignment with customer specifications; understand customer technology roadmaps and align ASM solutions with future node requirements
• Collaborate with global R&D, Product Marketing, and Service teams to drive continuous product improvement and translate customer requirements into product and technology development inputs
• Support alignment between customer needs and ASM business strategy

What we are looking for

• Ph.D. degree in Chemical Engineering, Materials Science, Physics, Electrical Engineering or related field (mandatory)
• Minimum 6–7 years of industry experience after Ph.D., preferably in semiconductor wafer processing or equipment industry
• Strong expertise in Epitaxy (Epi) or thin film deposition processes
• Solid understanding of semiconductor process integration and customer manufacturing environments
• Proven ability to solve complex technical problems and manage escalations
• Strong communication skills to engage effectively with customer R&D, manufacturing, and internal global teams
• Fluent in both Korean and English
• Willingness to travel and work closely with customers

What sets you apart

• Experience working directly with key semiconductor accounts (e.g., Samsung, SK hynix)
• Hands‑on experience with Epi / thin film / diffusion deposition systems
• Experience leading NPI programs or customer technology evaluations
• Ability to influence cross‑functional teams and drive technical strategy
• Strong customer‑facing mindset with the ability to build long‑term trust

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.