Senior Jira Analyst & Workflow Architect (Hybrid)

NTT DATA North America; Little Rock (AR); Hybrid; USD 87,132 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings account

401k program with company match

Job summary

A leading technology services provider in Little Rock, Arkansas, is seeking a Senior Technical Analyst skilled in Jira programming to provide Business Operations Support for state Medicaid and other programs. This role involves interfacing with business users and vendors, analyzing technical needs, and configuring Jira projects and workflows. The ideal candidate has over three years of experience with Jira and a strong grasp of Agile methodologies. Competitive compensation offered with hybrid work arrangements.

Qualifications

• Minimum 3 years’ experience translating between non-technical business users and technical IT resources.
• Minimum 3 years of experience developing with Jira.
• Minimum 2 years of experience with Atlassian ecosystem (Confluence required).
• Minimum 6 years Professional experience.

Responsibilities

• Review project artifacts for quality, compliance, and completeness.
• Interface with state business users and vendors.
• Analyze business and user needs, develop requirements documentation.
• Configure and maintain Jira projects and workflows.
• Design and implement custom dashboards and reports.

Skills

Translating between non-technical and technical resources

Jira development

Agile/Scrum methodologies

Business analysis

Education

Undergraduate degree or Atlassian Jira Certification

Tools

Jira

Confluence

Bitbucket

Bamboo

Job description

A leading technology services provider in Little Rock, Arkansas, is seeking a Senior Technical Analyst skilled in Jira programming to provide Business Operations Support for state Medicaid and other programs. This role involves interfacing with business users and vendors, analyzing technical needs, and configuring Jira projects and workflows. The ideal candidate has over three years of experience with Jira and a strong grasp of Agile methodologies. Competitive compensation offered with hybrid work arrangements.