JIRA Administrator & Workflow Specialist

Mindlance; Columbia (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A national recruiting company is seeking a JIRA Administrator to manage and support JIRA configurations and assist multiple teams. The ideal candidate will have expert-level system administration knowledge of JIRA and be adept at developing collaborative relationships with clients. Responsibilities include creating audits, training users, and ensuring the JIRA server's readiness. A degree is preferred, alongside strong presentation skills and a penchant for innovative problem-solving. This position is essential for optimizing JIRA operations within the company.

Qualifications

• Expert-level knowledge of JIRA system administration required.
• Ability to develop and manage workflows in collaboration with customers.
• Experience in technical assistance and training for software tools.

Responsibilities

• Manage, maintain, and support JIRA configuration changes.
• Create custom projects and workflows in JIRA.
• Lead training sessions for users on JIRA and other tools.

Skills

Expert-level system administration knowledge of JIRA

Ability to understand customer needs

Good conflict management skills

Good presentation skills

Collaborative relationship building

Education

Degree preferred

Tools

JIRA

Job description

A national recruiting company is seeking a JIRA Administrator to manage and support JIRA configurations and assist multiple teams. The ideal candidate will have expert-level system administration knowledge of JIRA and be adept at developing collaborative relationships with clients. Responsibilities include creating audits, training users, and ensuring the JIRA server's readiness. A degree is preferred, alongside strong presentation skills and a penchant for innovative problem-solving. This position is essential for optimizing JIRA operations within the company.