Senior Janitorial Account Manager

Marsden Services, L.L.C.; Crown Point (IN); On-site; USD 50,000 - 60,000; Full time

Job summary

Marsden Services, L.L.C. in Crown Point, IN, seeks an Account Manager to oversee a janitorial team serving a single client location. You will manage daily operations and ensure a safe, respectful work environment for all staff.

The role requires strong leadership, budgeting and cost control, excellent communication with the on-site client, and the ability to hire, train and evaluate staff while meeting service standards.

Qualifications

• 2+ years of leadership experience managing a complex team.
• Experience in janitorial, distribution services or service industry preferred.
• Strong budgeting and cost-management skills.
• Excellent communication and customer service skills.

Responsibilities

• Directs and manages key operational functions.
• Develops and maintains trust-based relationships with on-site client.
• Ensures service quality, safety, and cost-effective resource use.
• Implements processes aligned with strategic initiatives.
• Monitors operating costs and reports to stakeholders.
• Leads a culture of safety and conducts staff meetings.
• Hires, trains, and appraises staff; coordinates with HR.
• Manages budget and uses cost-management systems.
• Audits budget for labor, supplies, leases, and equipment.

Skills

Leadership

Customer service

Budgeting

Cost management

Communication

Problem solving

Analytical thinking

Team building

Safety awareness

Tools

Microsoft Office

Job description

Marsden Services, L.L.C. in Crown Point, IN, seeks an Account Manager to oversee a janitorial team serving a single client location. You will manage daily operations and ensure a safe, respectful work environment for all staff.

The role requires strong leadership, budgeting and cost control, excellent communication with the on-site client, and the ability to hire, train and evaluate staff while meeting service standards.