On-Site Janitorial Account Manager

Marsden Services, L.L.C.; Crown Point (IN); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Marsden Services, L.L.C. in Crown Point, IN, is seeking an Account Manager to oversee a janitorial team at a single client location. You will direct daily operations and ensure a safe, respectful work environment while delivering top-tier customer care.

Responsibilities include budgeting, cost control, staff training, and building trusted client relationships on-site. You will implement process improvements, report operating costs, and lead safety initiatives with a focus on service quality and

Formación

• 2+ years of leadership experience leading a complex team.
• Demonstrated ability to lead with responsibility for a decentralized and diverse workforce.
• Experience in janitorial, distribution services or related service industry preferred.
• Strong communication and emotional intelligence.

Responsabilidades

• Directs and manages key operational functions
• Develops and maintains relationships of trust and engagement with on-site client
• Ensures standards for service quality, equipment, safety and performance are maintained and cost-effective resources are used to maximize service standards
• Implements processes and structure in alignment with strategic initiatives and provide a clear sense of direction and focus
• Develops, monitors, and reports on operating costs within functional areas. Alerts stakeholders of cost and labor overruns and recommends solutions
• Builds a culture of work safety and leads by example with safe behavior
• Hires, trains, develops and appraises staff; conducts timely corrective action with HR support
• Conducts regular operations staff/training meetings with direct reports
• Manages budget and controls expenses effectively
• Uses cost management system to audit budget for account (labor, supplies, leases, equipment)

Conocimientos

Leadership

Budgeting

Customer service

Communication

Problem solving

Safety awareness

Descripción del empleo

Marsden Services, L.L.C. in Crown Point, IN, is seeking an Account Manager to oversee a janitorial team at a single client location. You will direct daily operations and ensure a safe, respectful work environment while delivering top-tier customer care.

Responsibilities include budgeting, cost control, staff training, and building trusted client relationships on-site. You will implement process improvements, report operating costs, and lead safety initiatives with a focus on service quality and