Senior IVI/VCU Diagnostics Engineer

General Motors; Kentucky; Hybrid; USD 110,000 - 165,000; Full time

Benefits offered by this job

Hybrid work arrangement

Relocation benefits

Job summary

General Motors is seeking a Senior Software Engineer to own and advance serviceability for the in-vehicle infotainment (IVI) and Vehicle Compute Unit (VCU) platform in a hybrid role in Kentucky. You will drive debugging, diagnostics, and root-cause investigations across dealer support and field quality teams.

You will design diagnosability features, analyze telemetry, and implement automated tests, while mentoring engineers in best practices for serviceability and field issue triage.

Qualifications

• 5+ years of software engineering experience in automotive or embedded systems, with significant time spent in infotainment/IVI or VCU development.
• Strong C++ skills in resource-constrained, real-time, or embedded environments; solid Python for tooling, data analysis, and automation around diagnostics and warranty data.
• Practical experience with automotive platforms and middleware (Android Automotive OS, embedded Linux, QNX, AUTOSAR Adaptive, SOME/IP, DDS).
• Deep understanding of vehicle software integration and diagnostics: CAN, Automotive Ethernet, UDS, ECU communication patterns, vehicle signal architectures.
• Demonstrated experience debugging complex, intermittent field issues end-to-end, including log/trace analysis, on-bench reproduction, and cross-team investigation.
• Experience shipping production software into vehicles within OEM release processes and automotive lifecycles.

Responsibilities

• Lead deep technical debugging of IVI/VCU issues seen in the field, including reproduction, log and trace analysis, and cross-team root-cause investigations.
• Devise reproducible bench setups, repositories, and automated test cases for field issues, and drive closure of testing omissions by extending coverage and driving closure with the quality team.
• Analyze warranty reports, diagnostic logs, and telemetry to identify systemic issues, patterns, and opportunities to improve reliability and serviceability.
• Design and implement diagnosability and serviceability features in the IVI/VCU stack (structured logging, health monitoring, fault injection hooks, self-test and guided-diagnostics capabilities).
• Collaborate with dealer support, field quality, and internal tooling teams to improve workflows for technicians and support engineers, including enhancements to diagnostic UIs, troubleshooting flows, and repair guidance.
• Build and evolve automation and AI-assisted diagnostics for the VCU: correlating symptoms, DTCs, and warranty data to accelerate fault isolation and recommended fixes.
• Define and enforce engineering standards for observability, fault reporting, error handling, and debugability across the IVI/VCU software components.
• Partner with adjacent domain teams to ensure serviceability requirements are reflected in interfaces, protocols, and integration contracts.
• Serve as a go-to technical expert for VCU serviceability, mentoring engineers on best practices for diagnosable system design and effective field-issue triage.

Skills

C++

Python

Automotive experience

Diagnostics

Tools

Android Automotive OS

Embedded Linux

QNX

AUTOSAR Adaptive

SOME/IP

DDS

Job description

General Motors is seeking a Senior Software Engineer to own and advance serviceability for the in-vehicle infotainment (IVI) and Vehicle Compute Unit (VCU) platform in a hybrid role in Kentucky. You will drive debugging, diagnostics, and root-cause investigations across dealer support and field quality teams.

You will design diagnosability features, analyze telemetry, and implement automated tests, while mentoring engineers in best practices for serviceability and field issue triage.