Senior ITSM Developer — ServiceNow Platform Lead

First Hawaiian Bank; Honolulu (HI); On-site; USD 110,000 - 145,000; Full time

Job summary

A leading regional bank in Honolulu is seeking a Senior IT Service Management Developer in the IT Infrastructure Department. The role involves leading the development of ITSM solutions, designing technical solutions, and managing platform integrations. Candidates should have a Bachelor’s degree in IT, 5+ years of ITSM platform development experience, and strong skills in Agile methodologies. This position offers a salary range of $110,000 to $145,000, dependent on experience.

Qualifications

• Bachelor’s degree in an IT-related discipline or equivalent work experience.
• 5+ years developing on ITSM platforms.
• 3+ years customizing core ITSM applications.

Responsibilities

• Lead development and enhancement of ITSM solutions.
• Design and develop technical solutions for ITSM.
• Analyze processes and configure the ITSM platform for optimization.

Skills

Agile methodology

Performance Analytics

ITSM solutions

Platform customization

ServiceNow Administrator

ITIL practices

Education

Bachelor’s degree in IT or equivalent experience

Tools

ServiceNow

Job description

A leading regional bank in Honolulu is seeking a Senior IT Service Management Developer in the IT Infrastructure Department. The role involves leading the development of ITSM solutions, designing technical solutions, and managing platform integrations. Candidates should have a Bachelor’s degree in IT, 5+ years of ITSM platform development experience, and strong skills in Agile methodologies. This position offers a salary range of $110,000 to $145,000, dependent on experience.