Senior IT Workplace System Engineer (all genders)

TeamViewer GmbH; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Join a leading company in remote connectivity software as a Senior IT Workplace System Engineer. You will shape the future IT workplace landscape, focusing on security and efficiency. Collaborate with teams to implement innovative solutions and enhance user experience.

Qualifications

• At least 3 years of professional experience in enterprise IT.
• Knowledge in client software packaging or MDM solutions.

Responsibilities

• Analyze existing workplace environment and define future landscape.
• Plan and lead evaluation and implementation of new solutions.
• Governance and control of patch management for workplace systems.

Skills

Knowledge of methods

Drive to improve

Fluent English

Education

University degree in computer science

Tools

MS Azure

MS Intune

MS Windows

MacOS

iOS

Android

Job description

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Senior IT Workplace System Engineer (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures, and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

Join our IT Smart Workplace Team (ITSW) as Senior System Engineer (all genders) and shape the future IT workplace landscape at TeamViewer. ITSW is responsible for all our end-user computing devices (workstations, notebooks, mobile devices, meeting rooms). Main focus of this position is to design, evaluate, test, implement, and further develop our IT hardware and software components and solutions. Your mission is to elevate our workplace environment to the next generation with maximum security.

• Analyze the existing workplace environment and define the future landscape.
• Propose, design, and implement new workplace concepts to improve efficiency for our business.
• Maintain close contact with the business to work on continuous improvements and targeted solutions.
• Serve as a contact and sparring partner for the continuous development and improvement of IT Workplace and processes.
• Plan and lead the evaluation and rollout of new solutions or version updates/upgrades.
• Governance and control of patch management for our workplace systems (software and hardware).
• Collaborate closely with teams like Service Desk, IT Infrastructure, and IT Security, supporting them in daily operations and projects.
• Focus on security, user experience, and the latest market technology.
• Take responsibility and actively share knowledge with team colleagues.
• Ensure compliance of the software used at TeamViewer and assist in setting up and maintaining the application catalog.
• Maintain up-to-date documentation.
• Manage operational contracts and their adoptions.

Requirements

• University degree in computer science or equivalent experience.
• At least 3 years of professional experience in enterprise IT and familiarity with methods in this field.
• Expertise in MS Azure cloud and MS Intune.
• Proficiency with client operating systems (primarily MS Windows, MacOS, iOS, Android).
• A proactive mindset to drive initiatives forward.
• Knowledge of client software packaging or MDM solutions like MS Intune or comparable tools.
• Ability to stay updated with trends and new technologies and incorporate this knowledge into your work.
• Ability to inspire and develop colleagues with your knowledge and vision for the future IT Workplace.
• Fluent English; additional languages such as German are a plus.

TeamViewer is an equal opportunities employer committed to creating an inclusive culture where everyone feels welcome and supported. We value diversity and believe it makes us stronger. As we grow, we focus on enabling our employees to develop both personally and professionally. We are proud of our open, inclusive workplace environment that empowers you to be your best, regardless of gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.