Senior IT Systems Support & Automation Analyst

Fortegra-2; Jacksonville (FL); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision coverage

401(k) with company match

Tuition assistance

Descrizione del lavoro

Fortegra-2 is seeking a Systems Support Analyst to analyze, design, and enhance IT systems, automation, and security controls. You will serve as Tier 3 escalation for the help desk and provide technical leadership on IT projects.

You will develop scripts, deploy packages, mentor staff, and drive security remediation, vulnerability management, and platform optimization across AD, O365, MFA, VPN, and endpoint management.

Competenze

• 5+ years of IT experience with scripting/automation or security remediation.
• Bachelor’s degree in IT, CS, or related field preferred or equivalent experience.
• Certifications such as CompTIA A+, Network+, Security+ preferred.

Mansioni

• Analyze, design, and improve IT systems, automation, and security controls.
• Serve as Tier 3 escalation point for the help desk and lead IT projects.
• Develop scripts and deployment packages for scalable provisioning and updates.
• Mentor junior technicians and provide technical guidance.

Conoscenze

Scripting & Automation

Security Remediation

Information Security

Windows Active Directory

Office 365

VPN Configuration

MFA Management

NinjaOne

Formazione

Bachelor's degree in IT or related field

Work experience + college considered

Strumenti

NinjaOne

Rapid7

ManageEngine Service Desk Plus

8x8 Telephony

FortiClient VPN

Duo MFA

Descrizione del lavoro

Fortegra-2 is seeking a Systems Support Analyst to analyze, design, and enhance IT systems, automation, and security controls. You will serve as Tier 3 escalation for the help desk and provide technical leadership on IT projects.

You will develop scripts, deploy packages, mentor staff, and drive security remediation, vulnerability management, and platform optimization across AD, O365, MFA, VPN, and endpoint management.