Senior IT Systems SME & Operations Lead (TS)

Ares Enterprise; El Segundo (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Ares Enterprise seeks an IT Systems SME / Operations Lead to oversee daily IT operations and provide advanced technical leadership across diverse client-server, network, and database environments. You will manage daily activities while designing, evaluating, and implementing technical solutions for base-level infrastructure and end-user services.

You will collaborate with program management, government leadership, project managers, and vendors to drive operational excellence, system

Qualifications

• Active Top Secret (TS) clearance and extensive IT operations experience (15+ years).
• Experience with DoD IT standards, certifications, and continuous learning requirements.

Responsibilities

• Oversee daily IT operations and act as the technical lead for a mixed client-server/network environment.
• Coordinate incident management in EITSM/ServiceNow and meet strict SLAs.
• Guide system setup, maintenance, monitoring, patching, and fault isolation across servers, SANs, and network infrastructure.
• Ensure compliance with DISA STIGs, AF/DoD cybersecurity policies, and operational procedures.
• Produce daily status updates by 0900 hours to leadership.

Skills

Leadership

Communication

Strategic planning

Team coordination

Education

TS clearance

DoD 8140 / DCWF

Cisco

VMware

Microsoft Server

RHEL

PMP

VCP

CCNP

Windows Server Hybrid Administrator

Tools

ServiceNow

Job description

Ares Enterprise seeks an IT Systems SME / Operations Lead to oversee daily IT operations and provide advanced technical leadership across diverse client-server, network, and database environments. You will manage daily activities while designing, evaluating, and implementing technical solutions for base-level infrastructure and end-user services.

You will collaborate with program management, government leadership, project managers, and vendors to drive operational excellence, system