Senior IT Systems & Integrations Lead (Atlassian)

SpaceX; Memphis (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

SpaceX in Memphis, TN is seeking a Sr. IT Systems Administrator for IT Applications. You will lead the Atlassian suite (Jira Software, Jira Service Management, Confluence) and architect integrations connecting SaaS tools, CRM, ERP, and internal apps.

This hands-on role focuses on RESTful APIs, GraphQL, and webhooks with strong security, monitoring, and real-time synchronization. You will upgrade Atlassian apps in large Linux clusters and mentor teammates to deliver reliable, scalable solutions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related technical discipline, with 3+ years' hands-on experience (or 5+ years in lieu of degree) in large enterprise environments.
• Experience designing and implementing API integrations (REST, GraphQL, webhooks).
• Scripting experience in Groovy, Python, or Java.

Responsibilities

• Collaborate directly with customers and stakeholders to gather requirements, troubleshoot issues, and ensure successful delivery of the project(s)
• Create and maintain detailed technical and user-facing documentation for the internal team and end users
• Understand how to integrate other applications with each other.
• Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems
• Integrate business applications (CRM, ERP, billing, etc.) with a focus on data mapping, transformation, and real-time synchronization
• Identify integration opportunities that improve efficiency, automate processes, and reduce manual work through deep understanding of operational workflows
• Apply API & security best practices including authentication (OAuth, API keys), error handling, monitoring, and ensuring secure, scalable, and reliable integrations
• Integrate alerting and monitoring to ensure the application and the services are performant and reliable
• Support the Atlassian application stack which includes: Jira Software, Jira Service Management, and Confluence including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes
• Serve as one of the SMEs of Atlassian stack which comprises of: Jira, Jira Service Management, Confluence, and more
• Support and resolve issues with collaborative applications such as Jira/Confluence
• Develop, test, and deploy upgrades for collaborative applications such as Jira/Confluence

Skills

APIs & Integrations

Scripting

Python

Groovy

Java

Education

Bachelor's Degree in Computer Science / IT

Tools

Jira

Confluence

Jira Service Management

REST APIs

GraphQL

Webhooks

Job description

SpaceX in Memphis, TN is seeking a Sr. IT Systems Administrator for IT Applications. You will lead the Atlassian suite (Jira Software, Jira Service Management, Confluence) and architect integrations connecting SaaS tools, CRM, ERP, and internal apps.

This hands-on role focuses on RESTful APIs, GraphQL, and webhooks with strong security, monitoring, and real-time synchronization. You will upgrade Atlassian apps in large Linux clusters and mentor teammates to deliver reliable, scalable solutions.