Senior IT Systems Engineer

Betterment; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity package

Health, dental, vision

Life & AD&D insurance

Disability insurance

Employee Assistance Program

Commuter benefits

Parking

401(k) with employer match

Flexible PTO

Bonus potential

Job summary

Betterment is seeking a Senior IT Systems Engineer to design, scale, and operate core IT systems and infrastructure. You will implement IAM, automate employee lifecycle processes, and oversee SaaS platforms such as Google Workspace, Okta, Slack, and Zoom.

The role partners with Security, People Ops, Finance and Engineering to ensure secure, auditable, scalable systems. Based in NYC, the role offers a competitive benefits package, equity, and a flexible PTO policy.

Qualifications

• 6+ years in IT systems engineering, SaaS administration, or enterprise technology operations.

Responsibilities

• Design, implement, and maintain identity and access management architecture across the enterprise.
• Own end-to-end employee lifecycle automation, integrating HRIS, identity, and downstream SaaS systems.
• Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and other business-critical tools.
• Manage and scale macOS endpoint fleets, including configuration, patching, security controls, and policy enforcement.

Skills

macOS administration

Okta

Scripting

Automation

Identity & access management

Education

Bachelor’s degree or equivalent

Tools

Netsuite

Salesforce

Lumost/Lumos

Job description

The Senior IT Systems Engineer is a hands-on, senior individual contributor responsible for designing, scaling, and operating Betterment’s core IT systems and infrastructure. This role sits at the intersection of identity, SaaS platforms, endpoint management, and automation, ensuring employees have secure, reliable, and seamless access to the tools they need to do their best work.

As a force multiplier within Corporate Technology, this role establishes standards, builds scalable systems, and reduces manual toil through automation and thoughtful system design. The Senior IT Systems Engineer partners closely with Security, People Operations, Finance, and Engineering to ensure IT systems are secure, auditable, and built to scale with the business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

New York City: $120,000 - $140,00

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekl

y.
What You’ll

• ingDesign, implement, and maintain identity and access management architecture across the enterpri
• se.Own end-to-end employee lifecycle automation, integrating HRIS, identity, and downstream SaaS syste
• ms.Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, Lumos, Jamf and other business-critical too
• ls.Experience administering business system/enterprise apps such as HRIS (ADP, etc.), Finance (Netsuite, Salesforce, ZipHq), Access review/ Spend control (Lum
• os)Establish and maintain standards for system configuration, access models, and operational ownersh

ip.Automation & Platform Enablem

• entAutomate repetitive IT workflows using scripting and infrastructure-as-code approach
• es.Build scalable, self-service processes that reduce support burden and improve employee experien
• ce.Standardize and codify IT infrastructure and workflows wherever possible to ensure consistency and reliabili
• ty.Experience withlow-code automation platforms: Boomi, Workato, Okta Workflows, Zap
• entManage and scale macOS endpoint fleets, including configuration, patching, security controls, and policy enforceme
• nt.Own MDM tooling, OS upgrade strategies, and endpoint security posture in partnership with Securi
• ty.Support Windows endpoints where required, particularly for Finance and other specialized functio

ns.Security & Compliance Partners

• hipImplement and enforce IT security best practices across systems and endpoin
• ts.Partner with Security Engineering and Risk to strengthen MFA, SSO, RBAC, and device trust contro
• ls.Proactively identify, troubleshoot, and remediate IT-related security gaps and operational ris
• ks.Support audit and compliance efforts by ensuring systems are well-documented, controlled, and auditab
• le.Security-first/minded approa

ch.
Employee Experience & Sup

• portAct as a senior escalation point for IT Support, ensuring predictable availability and high-quality serv
• ice.Document IT standards, policies, and troubleshooting guides to promote clarity and consiste
• ncy.Improve onboarding, offboarding, and day-to-day employee experiences through reliable systems and automat

ion.
What You

• BringBachelor’s degree or equivalent practical experience in Information Systems, Technology, or a related f
• ield.6+ years of experience in IT systems engineering, SaaS administration, or enterprise technology operat
• ions.Deep expertise in macOS administration and endpoint management at s
• cale.Strong experience with Okta and modern identity standards including SAML, OIDC, SCIM, and
• RBAC.Proficiency in scripting and automation using tools such as Python, Bash, or sim
• ilar.Demonstrated ability to design, document, and operate scalable IT Systems in a cloud-first environ
• ment.Strong debugging, problem-solving, and systems-thinking sk
• ills.Customer-service mindset with a reliable, detail-oriented, and collaborative appr

oach.
Nice t

• o HaveExperience with infrastructure-as-code tools such as Terr
• aform.Familiarity with IT security controls in regulated environments (SOC 2, ISO 27001,
• SOX).Experience supporting high-growth organizations through scale or operational maturity transi
• tions.Strong documentation and process-design disci

pline.
Don’t meet every single requirement? Research shows that women and people of color are less likely to apply for roles unless they meet every listed qualification.

At Betterment, we’re committed to building a diverse, inclusive, and authentic workplace.