Sr. IT Systems Engineer

Betterment; New York (NY); Hybrid; USD 121,000 - 143,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Flexible PTO policy

401(k) with employer match

Commuter and parking benefits

Job summary

A leading financial services technology firm in New York City is looking for a Senior IT Systems Engineer to design, scale, and operate its core IT systems and infrastructure. This role will manage identity and access systems, automate workflows, and enhance employee experience. Candidates should have over six years of experience, particularly in macOS administration and SaaS platforms. The position offers a competitive salary range of $121,000 to $143,000, along with benefits including health and equity packages, in a hybrid work environment.

Qualifications

• 6+ years of experience in IT systems engineering or enterprise technology operations.
• Deep expertise in macOS administration and endpoint management at scale.
• Strong experience with identity standards including SAML, OIDC, and RBAC.

Responsibilities

• Design and maintain identity and access management architecture.
• Automate IT workflows using scripting and infrastructure-as-code.
• Manage macOS endpoint fleets including configuration and security controls.

Skills

SaaS administration

macOS administration

Endpoint management

Problem-solving

Scripting

Customer-service mindset

Education

Bachelor’s degree in Information Systems or related field

Tools

Okta

Google Workspace

Zoom

Slack

Terraform

Job description

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

About The Role

The Senior IT Systems Engineer is a hands‑on, senior individual contributor responsible for designing, scaling, and operating Betterment’s core IT systems and infrastructure. This role sits at the intersection of identity, SaaS platforms, endpoint management, and automation, ensuring employees have secure, reliable, and seamless access to the tools they need to do their best work. As a force multiplier within Corporate Technology, this role establishes standards, builds scalable systems, and reduces manual toil through automation and thoughtful system design. The Senior IT Systems Engineer partners closely with Security, People Operations, Finance, and Engineering to ensure IT systems are secure, auditable, and built to scale with the business. This role is based out of our NYC office. Below we have reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. New York City: $121,000 - $143,000. We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short‑term and long‑term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus. For jobs based out of our NYC HQ, we require in‑office attendance Monday through Thursday, weekly.

What You’ll Do

IT Systems & Infrastructure Engineering

• Design, implement, and maintain identity and access management architecture across the enterprise.
• Own end‑to‑end employee lifecycle automation, integrating HRIS, identity, and downstream SaaS systems.
• Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, Lumos, Jamf and other business‑critical tools.
• Experience administering business system/enterprise apps such as HRIS (ADP, etc.), Finance (Netsuite, Salesforce, ZipHq), Access review/ Spend control (Lumos).
• Establish and maintain standards for system configuration, access models, and operational ownership.

Automation & Platform Enablement

• Automate repetitive IT workflows using scripting and infrastructure‑as‑code approaches.
• Build scalable, self‑service processes that reduce support burden and improve employee experience.
• Standardize and codify IT infrastructure and workflows wherever possible to ensure consistency and reliability.
• Experience with low‑code automation platforms: Boomi, Workato, Okta Workflows, Zapier.

Device & Endpoint Management

• Manage and scale macOS endpoint fleets, including configuration, patching, security controls, and policy enforcement.
• Own MDM tooling, OS upgrade strategies, and endpoint security posture in partnership with Security.
• Support Windows endpoints where required, particularly for Finance and other specialized functions.

Security & Compliance Partnership

• Implement and enforce IT security best practices across systems and endpoints.
• Partner with Security Engineering and Risk to strengthen MFA, SSO, RBAC, and device trust controls.
• Proactively identify, troubleshoot, and remediate IT‑related security gaps and operational risks.
• Support audit and compliance efforts by ensuring systems are well‑documented, controlled, and auditable.
• Security‑first/minded approach.

Employee Experience & Support

• Act as a senior escalation point for IT Support, ensuring predictable availability and high‑quality service.
• Document IT standards, policies, and troubleshooting guides to promote clarity and consistency.
• Improve onboarding, offboarding, and day‑to‑day employee experiences through reliable systems and automation.

What You Bring

• Bachelor’s degree or equivalent practical experience in Information Systems, Technology, or a related field.
• 6+ years of experience in IT systems engineering, SaaS administration, or enterprise technology operations.
• Deep expertise in macOS administration and endpoint management at scale.
• Strong experience with Okta and modern identity standards including SAML, OIDC, SCIM, and RBAC.
• Proficiency in scripting and automation using tools such as Python, Bash, or similar.
• Demonstrated ability to design, document, and operate scalable IT Systems in a cloud‑first environment.
• Strong debugging, problem‑solving, and systems‑thinking skills.
• Customer‑service mindset with a reliable, detail‑oriented, and collaborative approach.

Nice to Have

• Experience with infrastructure‑as‑code tools such as Terraform.
• Familiarity with IT security controls in regulated environments (SOC 2, ISO 27001, SOX).
• Experience supporting high‑growth organizations through scale or operational maturity transitions.
• Strong documentation and process‑design discipline.

Don’t meet every single requirement? Research shows that women and people of color are less likely to apply for roles unless they meet every listed qualification. At Betterment, we’re committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this role or another opportunity with us.

What Being At Betterment Means For You

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people’s lives better.

We set audacious goals

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we’re at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

We Invest In You With

• A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave.
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Lunch from our in‑house chef at our NYC headquarters

What Happens Next

We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3‑4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3‑5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2‑3 final‑round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process.

We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process!

Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter.

Please note that in any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

Betterment participates in E‑Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I‑9 to confirm work authorization. Please note that we do not use this information to pre‑screen job applicants.

We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third‑party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected, request deletion or to make updates to your candidate profile, please email [e-mail].